# Unable to access api endpoints with access token from mobile app

**URL:** <https://community.auth0.com/t/unable-to-access-api-endpoints-with-access-token-from-mobile-app/182438>\
**Category:** Get Help\
**Tags:** clients, management-api\
**Created:** [February 19, 2025, 3:51pm UTC](https://community.auth0.com/t/unable-to-access-api-endpoints-with-access-token-from-mobile-app/182438 "2025-02-19T15:51:43Z")\
**Posts on this page:** 1\
**Showing post:** 4

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**Author:** ![remus.ivan](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/remus.ivan/32/68771_2.png) [@remus.ivan](https://community.auth0.com/u/remus.ivan)\
**Post date:** [February 19, 2025, 4:50pm UTC](https://community.auth0.com/t/unable-to-access-api-endpoints-with-access-token-from-mobile-app/182438/4 "2025-02-19T16:50:28Z")

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Hi @mijo,

Welcome to the Auth0 Community and thank you for your post.

Since you are getting an Access Token, but it’s missing the payload this means that you are receiving an opaque token. Please make sure that you are passing the correct **audience** when making the request to the `/authorize` endpoint, as mentioned in our [Get Access Token](https://auth0.com/docs/secure/tokens/access-tokens/get-access-tokens) documentation.

You can refer to this [community post](https://community.auth0.com/t/why-is-my-access-token-an-invalid-format/124557/8) or this [Knowledge Artricle](https://community.auth0.com/t/why-access-token-is-not-a-jwt-opaque-token/31028) as well.

I hope this helped.  
Best regards,  
Remus

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