# Twilio compliance requirements to sms MFA

**URL:** <https://community.auth0.com/t/twilio-compliance-requirements-to-sms-mfa/135206>\
**Category:** Get Help\
**Tags:** one-time-password-otp-factor, mfa\
**Created:** [May 29, 2024, 1:24pm UTC](https://community.auth0.com/t/twilio-compliance-requirements-to-sms-mfa/135206 "2024-05-29T13:24:21Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![benny](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/benny/32/48985_2.png) [@benny](https://community.auth0.com/u/benny)\
**Post date:** [May 29, 2024, 1:24pm UTC](https://community.auth0.com/t/twilio-compliance-requirements-to-sms-mfa/135206/1 "2024-05-29T13:24:21Z")

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Hi, we want to enable SMS OTP with Twilio.  
To achieve it we need to follow their **Regulatory Compliance**.  
They require:

1. _Explicit opt-in language, which includes that user agrees to receive SMS_ - The opt-in should have a selectable checkbox separate from privacy policy and T&Cs where the recipients accept to receive SMS.
2. _Privacy policy and T&Cs should be displayed on the form_

 ![CleanShot 2024-05-29 at 16.23.39@2x](https://global.discourse-cdn.com/auth0/original/3X/7/2/72b0b72988e87a4fff0e16500587b1e45ec61176.jpeg)

How we can achieve these and add it to the MFA form?

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**Author:** ![dawid.matuszczyk](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/dawid.matuszczyk/32/74550_2.png) [@dawid.matuszczyk](https://community.auth0.com/u/dawid.matuszczyk)\
**Post date:** [May 29, 2024, 8:36pm UTC](https://community.auth0.com/t/twilio-compliance-requirements-to-sms-mfa/135206/2 "2024-05-29T20:36:30Z")

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Hi @benny

Welcome to the Auth0 Community!

Thank you for posting your question. Have you tried our latest feature, Forms for Actions? [Forms for Actions](https://auth0.com/docs/customize/forms)

It will allow you to customize and extend the signup process with additional steps.

Thank you!  
Dawid

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**Author:** ![system](https://global.discourse-cdn.com/auth0/original/3X/b/5/b560f266932fcce5d57f09a6595bd50518cae3f3.jpeg) [@system](https://community.auth0.com/u/system)\
**Post date:** [June 12, 2024, 8:36pm UTC](https://community.auth0.com/t/twilio-compliance-requirements-to-sms-mfa/135206/3 "2024-06-12T20:36:50Z")

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