As of 3 days ago (early on December 15th), my users have started frequently receiving 500
Internal Server Error responses that say
Grant not found, cannot refresh access token from Auth0 when they try to refresh their refresh tokens.
I can see in the dashboard that there is a device with a refresh token associated with their accounts, but the token itself has mysteriously stopped refreshing successfully.
I suspect this is an Auth0 bug, since this has suddenly appeared with no changes or deploys on my end at all. Can you look into it?
My application has “OIDC Conformant” turned off, and has the ‘Refresh Token’ grant enabled.