# Sendgrid, email verification sending failing

**URL:** <https://community.auth0.com/t/sendgrid-email-verification-sending-failing/119953>\
**Category:** Get Help\
**Tags:** login-experience, new-universal-login-experience\
**Created:** [November 1, 2023, 12:42pm UTC](https://community.auth0.com/t/sendgrid-email-verification-sending-failing/119953 "2023-11-01T12:42:28Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![gigivadachkoria](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/gigivadachkoria/32/52135_2.png) [@gigivadachkoria](https://community.auth0.com/u/gigivadachkoria)\
**Post date:** [November 1, 2023, 12:42pm UTC](https://community.auth0.com/t/sendgrid-email-verification-sending-failing/119953/1 "2023-11-01T12:42:29Z")

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Hello, im using sendgrid as email provider, when i try to send verifiation emails it fails saying “Error sending email: The from address does not match a verified Sender Identity.” i conigured email on email templates page which is verified by sendgrid i dont understan whats the problem

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**Author:** ![dan.woda](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/dan.woda/32/18340_2.png) [@dan.woda](https://community.auth0.com/u/dan.woda)\
**Post date:** [November 7, 2023, 3:35pm UTC](https://community.auth0.com/t/sendgrid-email-verification-sending-failing/119953/2 "2023-11-07T15:35:37Z")

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Hi @gigivadachkoria,

Welcome to the Auth0 Community!

This error is likely a result of Sendgrid’s verified sender identity policy. You can read more about it here:

> **[Single Sender Verification](https://docs.sendgrid.com/ui/sending-email/sender-verification)**
>
> Understanding the difference between Domain Authentication and verifying a Single Sender.

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<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/auth0/original/3X/b/5/b560f266932fcce5d57f09a6595bd50518cae3f3.jpeg) [@system](https://community.auth0.com/u/system)\
**Post date:** [November 21, 2023, 3:36pm UTC](https://community.auth0.com/t/sendgrid-email-verification-sending-failing/119953/3 "2023-11-21T15:36:22Z")

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