# Scopes are missing?

**URL:** <https://community.auth0.com/t/scopes-are-missing/58143>\
**Category:** JWT.io\
**Tags:** jwt, scopes, auth0, login\
**Created:** [February 19, 2021, 12:12pm UTC](https://community.auth0.com/t/scopes-are-missing/58143 "2021-02-19T12:12:42Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![wahmed](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/wahmed/32/27782_2.png) [@wahmed](https://community.auth0.com/u/wahmed)\
**Post date:** [February 19, 2021, 12:12pm UTC](https://community.auth0.com/t/scopes-are-missing/58143/1 "2021-02-19T12:12:42Z")

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We were using the scope [‘email’, ‘openid’ ,‘profile’] in auth0 rules. Is there anything that happened that this information is not present in the id token? It was working earlier but all of the sudden email information was missing dated 17-02-2021 13:00 UTC. There are 5 tenants and the same thing happened for each. Are you guys aware of what happened in between?

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**Author:** ![stephanie.chamblee](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/stephanie.chamblee/32/26087_2.png) [@stephanie.chamblee](https://community.auth0.com/u/stephanie.chamblee)\
**Post date:** [February 19, 2021, 6:33pm UTC](https://community.auth0.com/t/scopes-are-missing/58143/2 "2021-02-19T18:33:43Z")

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Hi @wahmed,

I’m not aware of any changes that would affect this behavior. Is this happening for all connections or just some?

> [@wahmed](#):
>
> We were using the scope [‘email’, ‘openid’ ,‘profile’] in auth0 rules.

Would you mind providing a code snippet of the rule you are referring to so that I can see if I can reproduce this?

Also, would you mind private messaging me a HAR file that captures the login flow so that I can help troubleshoot? Please be sure to clean any sensitive information.

> **[Generate and Analyze HAR Files](https://auth0.com/docs/troubleshoot/troubleshooting-tools/generate-and-analyze-har-files)**
>
> Learn how to troubleshoot with HAR files and steps to generate a HAR file.

Thanks!

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**Author:** ![stephanie.chamblee](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/stephanie.chamblee/32/26087_2.png) [@stephanie.chamblee](https://community.auth0.com/u/stephanie.chamblee)\
**Post date:** [February 23, 2021, 12:58pm UTC](https://community.auth0.com/t/scopes-are-missing/58143/4 "2021-02-23T12:58:14Z")

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Update: in a private message, we took a look at the HAR and we were able to retrieve the ID Token with an email claim. We are not sure why the claim was not read by the Angular app before.

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**Author:** ![system](https://global.discourse-cdn.com/auth0/original/3X/b/5/b560f266932fcce5d57f09a6595bd50518cae3f3.jpeg) [@system](https://community.auth0.com/u/system)\
**Post date:** [March 10, 2021, 12:58pm UTC](https://community.auth0.com/t/scopes-are-missing/58143/5 "2021-03-10T12:58:43Z")

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