# Reset MFA for dashboard admin **URL:** \ **Category:** Get Help\ **Tags:** admin, mfa\ **Created:** [January 8, 2019, 7:43pm UTC](https://community.auth0.com/t/reset-mfa-for-dashboard-admin/19759 "2019-01-08T19:43:24Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![kris](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/kris/32/6322_2.png) [@kris](https://community.auth0.com/u/kris)\ **Post date:** [January 8, 2019, 7:43pm UTC](https://community.auth0.com/t/reset-mfa-for-dashboard-admin/19759/1 "2019-01-08T19:43:24Z")
According to [this topic](http://community.auth0.com/t/can-dashboard-admin-reset-mfa-for-another-dashboard-admin/12798) there is no self-service way to reset an dashboard admin’s MFA tokens. I’m currently on the free tier so I can’t open a support ticket. What’s the best way to get help with this? Thanks! ---
**Author:** ![thomasDAX](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/thomasdax/32/10337_2.png) [@thomasDAX](https://community.auth0.com/u/thomasDAX)\ **Post date:** [January 8, 2019, 9:30pm UTC](https://community.auth0.com/t/reset-mfa-for-dashboard-admin/19759/2 "2019-01-08T21:30:00Z")
Hi Kris and good evening! (Danish time) Well, I ended up asking in the “Generel” forum, because you need to get in touch with a Auth0 support person. In my case several came to my rescue, and it was Kim Noel who finally helped me with the MFA problem. Maybe if you search for Kim Noel in the forum you get updated contact information. Best regards Thomas ---
**Author:** ![konrad.sopala](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/konrad.sopala/32/13516_2.png) [@konrad.sopala](https://community.auth0.com/u/konrad.sopala)\ **Post date:** [January 10, 2019, 4:11pm UTC](https://community.auth0.com/t/reset-mfa-for-dashboard-admin/19759/3 "2019-01-10T16:11:20Z")
Hey there @kris! Unfortunately Kim Noel is no longer at Auth0 but your helper to go can be definitely @nicolas_sabena. Feel free to DM him 🙂 ---
**Author:** ![konrad.sopala](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/konrad.sopala/32/13516_2.png) [@konrad.sopala](https://community.auth0.com/u/konrad.sopala)\ **Post date:** [August 29, 2019, 8:39am UTC](https://community.auth0.com/t/reset-mfa-for-dashboard-admin/19759/4 "2019-08-29T08:39:42Z")