# Remove me payment/card info from the account

**URL:** <https://community.auth0.com/t/remove-me-payment-card-info-from-the-account/190953>\
**Category:** Get Help\
**Tags:** free-trial, subscription-billing\
**Created:** [August 22, 2025, 4:33pm UTC](https://community.auth0.com/t/remove-me-payment-card-info-from-the-account/190953 "2025-08-22T16:33:50Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![charon.vi](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/charon.vi/32/70985_2.png) [@charon.vi](https://community.auth0.com/u/charon.vi)\
**Post date:** [August 22, 2025, 4:33pm UTC](https://community.auth0.com/t/remove-me-payment-card-info-from-the-account/190953/1 "2025-08-22T16:33:50Z")

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i wanted to remove my payment info from the account so plz if anyone can plz help me get off it please do it…irst try searching for your answer.

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**Author:** ![vlad.murarasu](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/vlad.murarasu/32/72793_2.png) [@vlad.murarasu](https://community.auth0.com/u/vlad.murarasu)\
**Post date:** [August 22, 2025, 4:44pm UTC](https://community.auth0.com/t/remove-me-payment-card-info-from-the-account/190953/3 "2025-08-22T16:44:09Z")

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Hi @charon.vi,

Welcome to the Auth0 Community! To proceed with your request, please send a DM to the [@support](https://community.auth0.com/groups/support) group with the tenant name and the email address associated with the account.

Have a good one,

Vlad

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**Author:** ![system](https://global.discourse-cdn.com/auth0/original/3X/b/5/b560f266932fcce5d57f09a6595bd50518cae3f3.jpeg) [@system](https://community.auth0.com/u/system)\
**Post date:** [September 5, 2025, 4:44pm UTC](https://community.auth0.com/t/remove-me-payment-card-info-from-the-account/190953/4 "2025-09-05T16:44:57Z")

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