# Refund for unused subscription time

**URL:** <https://community.auth0.com/t/refund-for-unused-subscription-time/112053>\
**Category:** Get Help\
**Tags:** refund, subscription-billing\
**Created:** [July 25, 2023, 4:36pm UTC](https://community.auth0.com/t/refund-for-unused-subscription-time/112053 "2023-07-25T16:36:36Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![tpunderson](https://upload.wikimedia.org/wikipedia/commons/thumb/7/7c/User_font_awesome.svg/768px-User_font_awesome.svg.png) [@tpunderson](https://community.auth0.com/u/tpunderson)\
**Post date:** [July 25, 2023, 4:36pm UTC](https://community.auth0.com/t/refund-for-unused-subscription-time/112053/1 "2023-07-25T16:36:36Z")

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Hi, I’ve decided to go a different way for my needs. I’ve downgraded my subscription and would like to get a refund on the unused time. Can someone help with that?  
Thank you!

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**Author:** ![konrad.sopala](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/konrad.sopala/32/13516_2.png) [@konrad.sopala](https://community.auth0.com/u/konrad.sopala)\
**Post date:** [July 26, 2023, 12:06pm UTC](https://community.auth0.com/t/refund-for-unused-subscription-time/112053/2 "2023-07-26T12:06:37Z")

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Hey there!

Sure we can help you with that. Please send us a private message here in the forum to our [@support](https://community.auth0.com/groups/support) group with your email as well as tenant name and they’ll guide your further. Thank you!

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**Author:** ![system](https://global.discourse-cdn.com/auth0/original/3X/b/5/b560f266932fcce5d57f09a6595bd50518cae3f3.jpeg) [@system](https://community.auth0.com/u/system)\
**Post date:** [August 9, 2023, 12:07pm UTC](https://community.auth0.com/t/refund-for-unused-subscription-time/112053/3 "2023-08-09T12:07:04Z")

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