# Raw tenant id in the verification mail From name

**URL:** <https://community.auth0.com/t/raw-tenant-id-in-the-verification-mail-from-name/198413>\
**Category:** Get Help\
**Tags:** email-verification, user-management\
**Created:** [March 27, 2026, 3:33pm UTC](https://community.auth0.com/t/raw-tenant-id-in-the-verification-mail-from-name/198413 "2026-03-27T15:33:27Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![sumit1](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/sumit1/32/71513_2.png) [@sumit1](https://community.auth0.com/u/sumit1)\
**Post date:** [March 27, 2026, 3:33pm UTC](https://community.auth0.com/t/raw-tenant-id-in-the-verification-mail-from-name/198413/1 "2026-03-27T15:33:27Z")

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I have already set a friendly name for my Tenant, but in the verification mail i only see the from name as the raw auth0 tenant identifier, how this should be fixed.

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**Author:** ![nik.baleca](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/nik.baleca/32/68749_2.png) [@nik.baleca](https://community.auth0.com/u/nik.baleca)\
**Post date:** [March 27, 2026, 6:49pm UTC](https://community.auth0.com/t/raw-tenant-id-in-the-verification-mail-from-name/198413/3 "2026-03-27T18:49:00Z")

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Hi @sumit1

Welcome to the Auth0 Community!

The reason why you might seeing the raw tenant identifier is that the **Tenant Friendly Name** only applies to your Universal Login UI and hosted pages. The “From” name and address used in outgoing emails are controlled entirely separately within your **Email Templates** configuration. To fix this, you will need to manually update the “From” field in your email templates, which also requires utilizing a custom Email Provider.

1. Navigate to your Auth0 Dashboard.
2. Go to **Branding** \> **Email Templates**.
3. Select the **Verification Email (using Link)** template.
4. Locate the **From** field.
5. Update this field using the standard email format: `Your Friendly Name <support@yourdomain.com>` .

- _Example:_ `My App <welcome@myapp.com>`

If you have any other questions, let me know!

Kind Regards,  
Nik

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**Author:** ![system](https://global.discourse-cdn.com/auth0/original/3X/b/5/b560f266932fcce5d57f09a6595bd50518cae3f3.jpeg) [@system](https://community.auth0.com/u/system)\
**Post date:** [April 10, 2026, 6:49pm UTC](https://community.auth0.com/t/raw-tenant-id-in-the-verification-mail-from-name/198413/4 "2026-04-10T18:49:43Z")

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