# "Rate limit reached" but header say the opposite

**URL:** <https://community.auth0.com/t/rate-limit-reached-but-header-say-the-opposite/86593>\
**Category:** Get Help\
**Created:** [July 7, 2022, 1:08pm UTC](https://community.auth0.com/t/rate-limit-reached-but-header-say-the-opposite/86593 "2022-07-07T13:08:12Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![stefdelec](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/stefdelec/32/31055_2.png) [@stefdelec](https://community.auth0.com/u/stefdelec)\
**Post date:** [July 7, 2022, 1:08pm UTC](https://community.auth0.com/t/rate-limit-reached-but-header-say-the-opposite/86593/1 "2022-07-07T13:08:12Z")

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When I call [https://mydomain.auth0.com/oauth/token](https://mydomain.auth0.com/oauth/token)

I got all the time:  
error 500  
{“error”:“server\_error”,“error\_description”:“Rate limit reached”}

However headers say:

 ![image](https://global.discourse-cdn.com/auth0/original/3X/c/3/c3c3bd59d3ece811aaa20db8414d05be17e1a8b5.png)

I have not call the api for an hour but still get the issue.

What is wrong?

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**Author:** ![john.gateley](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/john.gateley/32/10879_2.png) [@john.gateley](https://community.auth0.com/u/john.gateley)\
**Post date:** [July 7, 2022, 3:01pm UTC](https://community.auth0.com/t/rate-limit-reached-but-header-say-the-opposite/86593/2 "2022-07-07T15:01:24Z")

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Hi @stefdelec

This is probably not Auth0, it is probably a proxy in the middle. Auth0’s rate limit exceed is

- 429 HTTP Error (Too Many Requests)

This is a 500. That would explain why the rate limit headers don’t help you - it is happening somewhere else.

John

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<div class="post-metadata">

**Author:** ![konrad.sopala](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/konrad.sopala/32/13516_2.png) [@konrad.sopala](https://community.auth0.com/u/konrad.sopala)\
**Post date:** [November 4, 2022, 2:46pm UTC](https://community.auth0.com/t/rate-limit-reached-but-header-say-the-opposite/86593/3 "2022-11-04T14:46:56Z")

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