# Questions regarding Customizing Email Templates **URL:** \ **Category:** Get Help\ **Tags:** email-template\ **Created:** [October 3, 2022, 8:09pm UTC](https://community.auth0.com/t/questions-regarding-customizing-email-templates/91728 "2022-10-03T20:09:16Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![david31](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/david31/32/40387_2.png) [@david31](https://community.auth0.com/u/david31)\ **Post date:** [October 3, 2022, 8:09pm UTC](https://community.auth0.com/t/questions-regarding-customizing-email-templates/91728/1 "2022-10-03T20:09:16Z")
Hi, I’m trying to customize the email templates in the system and making use of the custom variables. 2 questions: - we have two applications. Do the customizations apply to both applications at the same time? The UI seems to indicate the template is for both, which makes branding each application challenging. - I’m trying to use the custom variable {{ application.name }}, but it seems it is taking the tenant’s name instead of the application name. Am I missing something? Thanks D ---
**Author:** ![david31](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/david31/32/40387_2.png) [@david31](https://community.auth0.com/u/david31)\ **Post date:** [October 3, 2022, 9:09pm UTC](https://community.auth0.com/t/questions-regarding-customizing-email-templates/91728/3 "2022-10-03T21:09:33Z")
I got the answers to my questions. Yes the template is for all applications and {{application.name}} only displays the tenant name when testing out the email. The application name is correct when used within the platform. I did run into other issues with custom variables: org logo url, primary branding colors and page background colors all return an empty value. Why would they be empty? ---
**Author:** ![david31](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/david31/32/40387_2.png) [@david31](https://community.auth0.com/u/david31)\ **Post date:** [October 3, 2022, 9:19pm UTC](https://community.auth0.com/t/questions-regarding-customizing-email-templates/91728/4 "2022-10-03T21:19:18Z")
Is there a custom variable for the application’s logo url? ---
**Author:** ![lihua.zhang](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/lihua.zhang/32/39683_2.png) [@lihua.zhang](https://community.auth0.com/u/lihua.zhang)\ **Post date:** [October 4, 2022, 6:21pm UTC](https://community.auth0.com/t/questions-regarding-customizing-email-templates/91728/5 "2022-10-04T18:21:18Z")
Hi @david31 , [This](https://auth0.com/docs/customize/email/email-templates#common-variables) doc has the list of variables that can be used to customize the email template. To use the following variables, we need to log in through organization. Could you please share more context regarding how you log in and where you call them? - `organization.branding.logo_url` - `organization.branding.colors.primary` - `organization.branding.colors.page_background` And currently, we don’t have a custom variable for the application’s logo URL when customizing the email template. Thanks! ---
**Author:** ![david31](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/david31/32/40387_2.png) [@david31](https://community.auth0.com/u/david31)\ **Post date:** [October 4, 2022, 7:49pm UTC](https://community.auth0.com/t/questions-regarding-customizing-email-templates/91728/6 "2022-10-04T19:49:50Z")
Hi Lihua, I have seen the documentation. It makes sense for the variables not populating for the organization variables since our users login at the application level. What would be useful in our case is to have the application logo URL since each application has it’s own logo/branding. Is there plan to make the application’s logo available to the email template similarly to how the application.name is? ---
**Author:** ![lihua.zhang](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/lihua.zhang/32/39683_2.png) [@lihua.zhang](https://community.auth0.com/u/lihua.zhang)\ **Post date:** [October 4, 2022, 8:16pm UTC](https://community.auth0.com/t/questions-regarding-customizing-email-templates/91728/7 "2022-10-04T20:16:13Z")
Hi @david31 , I understand that you need the feature of using application’s logo URL in the email template. Please communicate your idea/use case with our Product team via the [feedback](https://auth0.com/feedback) page. Thanks! ---
**Author:** ![system](https://global.discourse-cdn.com/auth0/original/3X/b/5/b560f266932fcce5d57f09a6595bd50518cae3f3.jpeg) [@system](https://community.auth0.com/u/system)\ **Post date:** [October 18, 2022, 8:16pm UTC](https://community.auth0.com/t/questions-regarding-customizing-email-templates/91728/8 "2022-10-18T20:16:35Z")
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