# Question/suggestion for turning off a connection's "custom database"

**URL:** <https://community.auth0.com/t/question-suggestion-for-turning-off-a-connections-custom-database/17193>\
**Category:** Get Help\
**Tags:** user-import, custom-database\
**Created:** [October 25, 2018, 6:40am UTC](https://community.auth0.com/t/question-suggestion-for-turning-off-a-connections-custom-database/17193 "2018-10-25T06:40:31Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![chris.olson](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/chris.olson/32/13260_2.png) [@chris.olson](https://community.auth0.com/u/chris.olson)\
**Post date:** [October 25, 2018, 6:40am UTC](https://community.auth0.com/t/question-suggestion-for-turning-off-a-connections-custom-database/17193/1 "2018-10-25T06:40:31Z")

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> **[Enable Automatic Migration to Auth0 from an External User Store - Auth0 Docs](https://auth0.com/docs/manage-users/user-migration/configure-automatic-migration-from-your-database)**
>
> Gradually migrate users from your external user store to Auth0 as they log in by enabling import mode on your custom database connection.

After reading the doc above, I had some questions/suggestions regarding custom database connections

1. The process for disabling “use my own database” could be much easier. Instead of copying a no-op return into each of the custom scripts, it would be ideal if the toggle for disabling “use my own database” actually worked and did this for us.

2. I’m very confused/curious about the statement “You will also want to keep Import Users to Auth0 (on the Settings page) enabled.” After setting no-op statements in the login/get\_user scripts, why does the “import users to auth0” setting play any role in a user authenticating who’s credentials have already been imported to auth0’s data store? Indeed, turning off this option results in users unable to login, but the user’s credentials have already been migrated to auth0.

Thanks,  
Chris

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**Author:** ![chris.olson](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/chris.olson/32/13260_2.png) [@chris.olson](https://community.auth0.com/u/chris.olson)\
**Post date:** [November 6, 2018, 11:31pm UTC](https://community.auth0.com/t/question-suggestion-for-turning-off-a-connections-custom-database/17193/2 "2018-11-06T23:31:06Z")

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“bump”…is that allowed here? 🙂

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**Author:** ![markd](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/markd/32/38919_2.png) [@markd](https://community.auth0.com/u/markd)\
**Post date:** [November 7, 2018, 1:48am UTC](https://community.auth0.com/t/question-suggestion-for-turning-off-a-connections-custom-database/17193/3 "2018-11-07T01:48:33Z")

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I don’t have answers … just adding some noise hoping this gets some attention. Great questions that I would like the answers to as well. I would have assumed the process for disabling custom DB user migration would be to just undo what you did to enable it.

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**Author:** ![Woonz](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/woonz/32/10272_2.png) [@Woonz](https://community.auth0.com/u/Woonz)\
**Post date:** [March 8, 2019, 1:22pm UTC](https://community.auth0.com/t/question-suggestion-for-turning-off-a-connections-custom-database/17193/4 "2019-03-08T13:22:42Z")

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I have exactly the same questions. Could someone of Auth0 support please give an answer to this?

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**Author:** ![James.Morrison](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/james.morrison/32/13507_2.png) [@James.Morrison](https://community.auth0.com/u/James.Morrison)\
**Post date:** [March 11, 2019, 2:19pm UTC](https://community.auth0.com/t/question-suggestion-for-turning-off-a-connections-custom-database/17193/5 "2019-03-11T14:19:19Z")

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Hey there everyone, let me see if I can find out some more information on this front. Thanks!

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**Author:** ![James.Morrison](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/james.morrison/32/13507_2.png) [@James.Morrison](https://community.auth0.com/u/James.Morrison)\
**Post date:** [March 11, 2019, 10:19pm UTC](https://community.auth0.com/t/question-suggestion-for-turning-off-a-connections-custom-database/17193/6 "2019-03-11T22:19:24Z")

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> [@chris.olson](#):
>
> - The process for disabling “use my own database” could be much easier. Instead of copying a no-op return into each of the custom scripts, it would be ideal if the toggle for disabling “use my own database” actually worked and did this for us.
> - I’m very confused/curious about the statement “You will also want to keep Import Users to Auth0 (on the Settings page) enabled.” After setting no-op statements in the login/get\_user scripts, why does the “import users to auth0” setting play any role in a user authenticating who’s credentials have already been imported to auth0’s data store? Indeed, turning off this option results in users unable to login, but the user’s credentials have already been migrated to auth0.

After confirming with one of our senior support engineers, both of these points stated above are correct and the current path forward to get them resolved would leaving feedback at [Auth0: Secure access for everyone. But not just anyone.](http://Auth0.com/feedback) as this gives us a direct pipeline to feedback and use-cases. Please let me know if you have any additional questions. Thanks!

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**Author:** ![James.Morrison](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/james.morrison/32/13507_2.png) [@James.Morrison](https://community.auth0.com/u/James.Morrison)\
**Post date:** [March 26, 2019, 2:19am UTC](https://community.auth0.com/t/question-suggestion-for-turning-off-a-connections-custom-database/17193/7 "2019-03-26T02:19:25Z")

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