# Problem with latency in China

**URL:** <https://community.auth0.com/t/problem-with-latency-in-china/9319>\
**Category:** Get Help\
**Tags:** china\
**Created:** [January 29, 2018, 1:49pm UTC](https://community.auth0.com/t/problem-with-latency-in-china/9319 "2018-01-29T13:49:51Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![dgorbatykh](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/dgorbatykh/32/5428_2.png) [@dgorbatykh](https://community.auth0.com/u/dgorbatykh)\
**Post date:** [January 29, 2018, 1:49pm UTC](https://community.auth0.com/t/problem-with-latency-in-china/9319/1 "2018-01-29T13:49:51Z")

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Hi!  
I have some troubles with latency from China. I tried to making authorize request with 3 tenants from EU, US and AU.

Response time (ms) from locations in China:

- Beijing - CN 2571(US) 7133(EU) 4074(AU)
- Shangai - CN 2987(US) 3364(EU) 3254(AU)
- Hangzhou - CN 2207(US) 2489(EU) 3799(AU)
- Qingdao - CN 5590(US) 2267(EU) 1738(AU)
- Shenzhen - CN 2744(US) 1870(EU) 3480(AU)
- Zhangjiakou - CN 2903(US) 2726(EU) 2187(AU)
- Guangzhou - CN 1996(US) 4235(EU) 3409(AU)  
Could you please take me an advise, what can I do with such latency? Is there way to accelerate that request?

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**Author:** ![lobo](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/lobo/32/1216_2.png) [@lobo](https://community.auth0.com/u/lobo)\
**Post date:** [January 29, 2018, 10:49pm UTC](https://community.auth0.com/t/problem-with-latency-in-china/9319/2 "2018-01-29T22:49:27Z")

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Hi @dgorbatykh 🙂  
How are you currently measuring latency?  
Also, please note that this could be caused by many different reasons: local proxy, poor internet service, amongst others.

Can you please elaborate more so we can give a more accurate reply on our end? Thanks in advance.

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**Author:** ![dgorbatykh](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/dgorbatykh/32/5428_2.png) [@dgorbatykh](https://community.auth0.com/u/dgorbatykh)\
**Post date:** [January 30, 2018, 3:07pm UTC](https://community.auth0.com/t/problem-with-latency-in-china/9319/3 "2018-01-30T15:07:55Z")

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Hello @lobo! I measured latency with service [https://www.site24x7.com/](https://www.site24x7.com/) I just interest to know, are you have some solutions to avoid that problem?

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**Author:** ![lobo](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/lobo/32/1216_2.png) [@lobo](https://community.auth0.com/u/lobo)\
**Post date:** [January 30, 2018, 6:39pm UTC](https://community.auth0.com/t/problem-with-latency-in-china/9319/4 "2018-01-30T18:39:40Z")

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Thanks for the link. The problem persists: it could be any kind of factor which does not rely on our end, as I explained in my previous answer.

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**Author:** ![dgorbatykh](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/dgorbatykh/32/5428_2.png) [@dgorbatykh](https://community.auth0.com/u/dgorbatykh)\
**Post date:** [January 30, 2018, 7:20pm UTC](https://community.auth0.com/t/problem-with-latency-in-china/9319/5 "2018-01-30T19:20:33Z")

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Probably, Auth0 planned to open opportunity to create tenants in China’s clouds. However, thanks to you for your answers! Have a nice day!

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**Author:** ![franzhang](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/franzhang/32/10559_2.png) [@franzhang](https://community.auth0.com/u/franzhang)\
**Post date:** [November 22, 2018, 9:16am UTC](https://community.auth0.com/t/problem-with-latency-in-china/9319/6 "2018-11-22T09:16:41Z")

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Is there any solution now? Will china endpoints be created?

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**Author:** ![konrad.sopala](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/konrad.sopala/32/13516_2.png) [@konrad.sopala](https://community.auth0.com/u/konrad.sopala)\
**Post date:** [November 22, 2018, 10:04am UTC](https://community.auth0.com/t/problem-with-latency-in-china/9319/7 "2018-11-22T10:04:48Z")

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Hey there @franzhang!

Not that I’m aware of in terms of our roadmap but you should certainly report it as feedback to our product team so they can take it into account. Here’s the website for providing us with feedback:

> **[Auth0: Secure access for everyone. But not just anyone.](https://auth0.com/feedback)**
>
> Rapidly integrate authentication and authorization for web, mobile, and legacy applications so you can focus on your core business.

Thanks a lot for that!

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**Author:** ![konrad.sopala](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/konrad.sopala/32/13516_2.png) [@konrad.sopala](https://community.auth0.com/u/konrad.sopala)\
**Post date:** [August 28, 2019, 12:08pm UTC](https://community.auth0.com/t/problem-with-latency-in-china/9319/8 "2019-08-28T12:08:48Z")

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