Post user hooks is triggered for existing users also

Hi All,

I am using passwordless authentication using phone number. I create a hook on Post User Registration . It says the it will be triggered whenever a new user in the database is connected. But I get the webhook every time a user requests for OTP. also the user id is same everytime which means that its not a new user everytime.

Hi @madhur,

Welcome to the Auth0 Community!

I understand that you have been encountering issues with the Post-User Hooks triggering for existing Passwordless users.

Having tested this myself, I can confirm that I am experiencing the same behavior. I believe this behavior is unintended and a bug, and I have reached out to our engineering teams for further support.

Once there’s a new update, I will follow up with you on that information.

Thank you.

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Hi @madhur,

Thank you for your continued patience.

After collaborating with our Engineers, they have confirmed with me that this is an unintended bug and that they will be gathering efforts to resolve this as soon as they can.

We apologize for any inconvenience this may have caused you and your end-users.

As soon as new information arises, I will relay that to you.

Thank you.

Thanks @rueben.tiow for the update. For now, I have ensured in my system to handle this behaviour. But it will be great if it can be solved at earliest.

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