# Post Registration Hook - User Properties Not Pulling In **URL:** \ **Category:** Get Help\ **Tags:** hooks\ **Created:** [September 16, 2019, 6:35am UTC](https://community.auth0.com/t/post-registration-hook-user-properties-not-pulling-in/30914 "2019-09-16T06:35:02Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![darren.tiplady](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/darren.tiplady/32/12951_2.png) [@darren.tiplady](https://community.auth0.com/u/darren.tiplady)\ **Post date:** [September 16, 2019, 6:35am UTC](https://community.auth0.com/t/post-registration-hook-user-properties-not-pulling-in/30914/1 "2019-09-16T06:35:03Z")
Hi, We are currently using a post registration web-hook to do a bit of custom functionality. The JSON used when testing the web-hook through the interface looks like this ``` { "user": { "id": "abc123", "tenant": "my-tenant", "name":"Testing", "username": "user1", "email": "user1@foo.com", "emailVerified": true, "phoneNumber": "1-000-000-0000", "phoneNumberVerified": true, "user_metadata": { "hobby": "surfing" }, "app_metadata": { "plan": "full" } }, "context": { "requestLanguage": "en-us", "connection": { "id": "con_xxxxxxxxxxxxxxxx", "name": "Username-Password-Authentication", "tenant": "my-tenant" } } }' ``` When printing out the user object i can see that the name property is set. However when creating a user using the /dbconnections/signup on the management API, setting any of the other use properties such as name, given\_name, nickname etc, these don’t pull through into the hook when i print out the user object. It seems silly to have to set the name in the user\_metadata property to access it Thanks ---
**Author:** ![mathiasconradt](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/mathiasconradt/32/12758_2.png) [@mathiasconradt](https://community.auth0.com/u/mathiasconradt)\ **Post date:** [September 16, 2019, 6:57am UTC](https://community.auth0.com/t/post-registration-hook-user-properties-not-pulling-in/30914/2 "2019-09-16T06:57:55Z")
Hi @darren.tiplady, > when i print out the user object. How do you print out the user? Is this in your client application, or via `console log` in the hook and checking the webtask realtime logs (asking cause the latter wouldn’t work in a post-reg hook due to asynchronisity)? What’s the code of your hook? ---
**Author:** ![darren.tiplady](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/darren.tiplady/32/12951_2.png) [@darren.tiplady](https://community.auth0.com/u/darren.tiplady)\ **Post date:** [September 16, 2019, 8:51am UTC](https://community.auth0.com/t/post-registration-hook-user-properties-not-pulling-in/30914/3 "2019-09-16T08:51:37Z")
Hi Mat, The user is being printed out when i was testing the hook via the webtask realtime logs. Screenshot below. ![image](https://global.discourse-cdn.com/auth0/original/3X/3/4/346c1110ab71922072e544a48ee538f83c1444bd.png) When testing from my application i let the code run through the management API’s endpoint > /dbconnections/signup I then checked the log of the web-hook to see what the user object is that was printed out was. As an example this is what was printed out . ![image](https://global.discourse-cdn.com/auth0/original/3X/d/4/d44d5c0ea4fd2c153e16ece49a01114bb06ee6fb.png) Webhook below. ``` /** @param {object} user - The user being created @param {string} user.id - user id @param {string} user.tenant - Auth0 tenant name @param {string} user.username - user name @param {string} user.email - email @param {boolean} user.emailVerified - is e-mail verified? @param {string} user.phoneNumber - phone number @param {boolean} user.phoneNumberVerified - is phone number verified? @param {object} user.user_metadata - user metadata @param {object} user.app_metadata - application metadata @param {object} context - Auth0 connection and other context info @param {string} context.requestLanguage - language of the client agent @param {object} context.connection - information about the Auth0 connection @param {object} context.connection.id - connection id @param {object} context.connection.name - connection name @param {object} context.connection.tenant - connection tenant @param {object} context.webtask - webtask context @param {function} cb - function (error, response) */ module.exports = function (user, context, cb) { console.log('User: o%', user); // Constants const request = require('request-promise'); const sgMail = require('@sendgrid/mail'); const auth0verificationEmailUrl = 'https://lawyerly-internal.eu.auth0.com/api/v2/email-templates/verify_email'; const sendGridApiKey = context.webtask.secrets['sendgrid-apikey']; const firmSignupClientId = context.webtask.secrets['firm-signup-client-id']; const firmSignupClientSecret = context.webtask.secrets['firm-signup-client-secret']; // Email Replacement Variables const displayName = user.user_metadata.firstname; const user_id = 'auth0|' + user.id; var verify_email_Template; // Auth0 Access Token var accessToken; // Auth0 Access Token Request Options var accessTokenOptions = { method: 'POST', url: 'https://lawyerly-internal.eu.auth0.com/oauth/token', form:{ grant_type: 'client_credentials', client_id: firmSignupClientId, client_secret: firmSignupClientSecret, audience: 'https://lawyerly-internal.eu.auth0.com/api/v2/' }, resolveWithFullResponse: true }; // Main Request request(accessTokenOptions) .then(function onSuccess(response) { if (response.statusCode == 400) console.log('Invalid model received %o', response); if (response.statusCode == 200) { // Save the access token accessToken = JSON.parse(response.body); } // Auth0 Verification Email Settings var verifyEmailOptions = { method: 'GET', url: auth0verificationEmailUrl, headers: { 'Authorization': 'bearer ' + accessToken.access_token }, resolveWithFullResponse: true }; // Get the verification email template request(verifyEmailOptions) .then(function onSuccess(response) { if (response.statusCode == 400) console.log('Invalid model received %o', response); if (response.statusCode == 200) { verify_email_Template = response.body.replace(/user_id/g, user_id) .replace('{{ user.app_metadata.displayName }}', displayName); // Parse Template to JSON jsonVerificationTemplate = JSON.parse(verify_email_Template); // Setup SendGrid Email sgMail.setApiKey(sendGridApiKey); const msg = { to: user.email, from: jsonVerificationTemplate.from, subject: jsonVerificationTemplate.subject, content: [ { type: 'text/html', value: jsonVerificationTemplate.body }] }; // Send mail sgMail .send(msg) .then(() => { console.log('Success SendGrid Mail Sent'); }) .catch(error => { //Log friendly error console.error(error.toString()); //Extract error msg const { message, code, response } = error; //Extract response msg const { headers, body } = response; }); } // Ensure callback is called on each path cb(); }).catch(function onError(err) { console.error(error.toString()); cb(); }); // Ensure callback is called on each path cb(); }).catch(function onError(err) { console.error(error.toString()); cb(); }); }; ``` ---
**Author:** ![lmuller18](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/lmuller18/32/16190_2.png) [@lmuller18](https://community.auth0.com/u/lmuller18)\ **Post date:** [September 19, 2019, 2:15am UTC](https://community.auth0.com/t/post-registration-hook-user-properties-not-pulling-in/30914/4 "2019-09-19T02:15:21Z")
To add to this, user.picture is also not available during the post-registration hook even though it is part of the normalized user profile. ---
**Author:** ![calqulate](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/calqulate/32/19295_2.png) [@calqulate](https://community.auth0.com/u/calqulate)\ **Post date:** [March 19, 2020, 5:33pm UTC](https://community.auth0.com/t/post-registration-hook-user-properties-not-pulling-in/30914/5 "2020-03-19T17:33:41Z")
Any updates on this please? I’m facing the same problem. ---
**Author:** ![kurtjosephabela](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/kurtjosephabela/32/20302_2.png) [@kurtjosephabela](https://community.auth0.com/u/kurtjosephabela)\ **Post date:** [April 6, 2020, 9:54am UTC](https://community.auth0.com/t/post-registration-hook-user-properties-not-pulling-in/30914/6 "2020-04-06T09:54:01Z")
Same problem here. Any updates…? It’s been a while now ---
**Author:** ![william.axelsson](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/william.axelsson/32/13540_2.png) [@william.axelsson](https://community.auth0.com/u/william.axelsson)\ **Post date:** [July 2, 2021, 2:22pm UTC](https://community.auth0.com/t/post-registration-hook-user-properties-not-pulling-in/30914/7 "2021-07-02T14:22:35Z")
Any update on this? I want to customize login to have first/last name. Adding them like this gives me the option to use { user } = useAuth0() hook with user.given\_name additionalSignUpFields: [{ name: “given\_name”, storage: “root”, placeholder: “enter your first name”, }, { name: “family\_name”, storage: “root”, placeholder: “Enter your last name” }] but with this I can’t do user.given\_name in my post registration hook. and if I don’t add them to root and add them to user\_metadata I can’t get them with the user useAuth0 hook… ---
**Author:** ![konrad.sopala](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/konrad.sopala/32/13516_2.png) [@konrad.sopala](https://community.auth0.com/u/konrad.sopala)\ **Post date:** [January 8, 2024, 10:42am UTC](https://community.auth0.com/t/post-registration-hook-user-properties-not-pulling-in/30914/8 "2024-01-08T10:42:55Z")
Hey there! As this topic is related to Rules - Hooks - Actions and Rules & Hooks are being deprecated soon I’m excited to let you know about our next [Ask me Anything session in the Forum on Thursday, January 18 with the Rules, Hooks and Actions team](https://community.auth0.com/t/auth0-community-ask-me-anything-rules-hooks-and-why-actions-matter/124043) on Rules & Hooks and why Actions matter! Submit your questions in the thread above and our esteemed product experts will provide written answers on January 18. Find out more about Rules & Hooks and why Actions matter! Can’t wait to see you there! [Learn more here!](https://community.auth0.com/t/auth0-community-ask-me-anything-rules-hooks-and-why-actions-matter/124043)