# Post-login action error

**URL:** <https://community.auth0.com/t/post-login-action-error/111808>\
**Category:** Get Help\
**Tags:** login-prompt-new-experience, login-experience\
**Created:** [July 21, 2023, 12:57pm UTC](https://community.auth0.com/t/post-login-action-error/111808 "2023-07-21T12:57:55Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![nolanl13](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/nolanl13/32/42929_2.png) [@nolanl13](https://community.auth0.com/u/nolanl13)\
**Post date:** [July 21, 2023, 12:57pm UTC](https://community.auth0.com/t/post-login-action-error/111808/1 "2023-07-21T12:57:55Z")

</div>

Hello there,  
I have an action set up to send a payload to our backend service to create a user on first login.  
This has been working perfectly for months, suddenly the same set up seems to be throwing an error if a new user logs out and logs back in. It is only allowing the user to log in once or I get a “something went wrong this could be a misconfigeration issue”  
I have no idea why this would be suddenly happening, the tracking iD I was given was **d8f744a60d71ab2ec004**.  
The logs give no information.

---

<div class="post-metadata">

**Author:** ![rueben.tiow](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/rueben.tiow/32/11646_2.png) [@rueben.tiow](https://community.auth0.com/u/rueben.tiow)\
**Post date:** [July 24, 2023, 11:48pm UTC](https://community.auth0.com/t/post-login-action-error/111808/3 "2023-07-24T23:48:09Z")

</div>

Hi @nolanl13,

Thanks for reaching out to the Auth0 Community!

Could you please share the Post-Login Action script you are experiencing errors with?

And could you please send me your tenant name in a direct message?

This will help me look into this issue further and find the underlying cause of the error.

Thanks,  
Rueben

---

<div class="post-metadata">

**Author:** ![rueben.tiow](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/rueben.tiow/32/11646_2.png) [@rueben.tiow](https://community.auth0.com/u/rueben.tiow)\
**Post date:** [August 1, 2023, 1:32am UTC](https://community.auth0.com/t/post-login-action-error/111808/4 "2023-08-01T01:32:01Z")

</div>

Hi @nolanl13,

I am checking in to see if you are still experiencing issues.

If so, please let us know!

Thanks,  
Rueben

---

<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/auth0/original/3X/b/5/b560f266932fcce5d57f09a6595bd50518cae3f3.jpeg) [@system](https://community.auth0.com/u/system)\
**Post date:** [August 15, 2023, 1:32am UTC](https://community.auth0.com/t/post-login-action-error/111808/5 "2023-08-15T01:32:23Z")

</div>

This topic was automatically closed 14 days after the last reply. New replies are no longer allowed.