PHP SDK JWTVerifier times out

Help
1

PHP SDK version 5. Vue.js app.
PHP error:
PHP Fatal error: Uncaught RuntimeException: Error creating resource: [message] fopen(https://tenant_name/.well-known/jwks.json): failed to open stream: Connection timed out
[file] /php/vendor/guzzlehttp/guzzle/src/Handler/StreamHandler.php

This just started happening last night. I am looking for tips on what might be happening and how to debug it. Is there anywhere in the auth0 dashboard to look for clues? Any way to get more information back from the SDK?

Thanks in advance.

2

Hey there!

What I would encourage you to do here is to report an issue through our PHP SDK GitHub repo here:

Once you do that, please let us know so we can ping the repo maintainers.

3

Got it. I didn’t think there would be anyone to respond to a v5 bug so was looking for help debugging. I am in touch with support, but thanks for your help.

1 Like
4

Then that’s the fastest way to get help. It would be great if you can share the solution with the rest of community once you figure it out with our developer support!