Passwordless with Built in Email Provider not Delivering Emails

Problem Statement

We use the auth0 build-in email provider and have configured from address as {{ application.name }}. We noticed that the Passwordless emails with links are not received despite tenant logs showing that the emails were sent successfully.

Solution

Please set up using the Custom Email Provider so that the tenant logs can give a better error description, i.e. invalid from address.

Leave the from address blank so our provider can use the default from address or use a custom email provider.