# Passwordless API "Public signup is disabled" error

**URL:** <https://community.auth0.com/t/passwordless-api-public-signup-is-disabled-error/83798>\
**Category:** Get Help\
**Created:** [May 20, 2022, 10:20am UTC](https://community.auth0.com/t/passwordless-api-public-signup-is-disabled-error/83798 "2022-05-20T10:20:08Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![zend](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/zend/32/34077_2.png) [@zend](https://community.auth0.com/u/zend)\
**Post date:** [May 20, 2022, 10:20am UTC](https://community.auth0.com/t/passwordless-api-public-signup-is-disabled-error/83798/1 "2022-05-20T10:20:08Z")

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Hello,

I am getting **“Public signup is disabled”** error while calling **/passwordless/start** this API. Can you please help me to solved out this?

Thank you.

![Screenshot 2022-05-20 at 3.48.25 PM](https://global.discourse-cdn.com/auth0/original/3X/9/b/9be520d25b18104e42c8f7cf2e0d0bd809d432f5.png)

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**Author:** ![lihua.zhang](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/lihua.zhang/32/39683_2.png) [@lihua.zhang](https://community.auth0.com/u/lihua.zhang)\
**Post date:** [May 23, 2022, 6:58pm UTC](https://community.auth0.com/t/passwordless-api-public-signup-is-disabled-error/83798/3 "2022-05-23T18:58:39Z")

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Hi @zend ,

Welcome to the Auth0 Community!

Could you please go to Authentication → Passwordless → click on `SMS` or `Email` connection that’s enabled for Passwordless → check if “Disable Sign Ups” is enabled? If it is, please disable it, save the change, and try again.

 ![image](https://global.discourse-cdn.com/auth0/original/3X/b/0/b0e552f95e468802df5b23a710077c91e98d62e5.jpeg)

If this error persists, please DM me the body scripts and I will look into it further. Thanks.

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**Author:** ![konrad.sopala](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/konrad.sopala/32/13516_2.png) [@konrad.sopala](https://community.auth0.com/u/konrad.sopala)\
**Post date:** [December 22, 2022, 11:33am UTC](https://community.auth0.com/t/passwordless-api-public-signup-is-disabled-error/83798/4 "2022-12-22T11:33:23Z")

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