# Our subscription became free and the SSO setting is broken

**URL:** <https://community.auth0.com/t/our-subscription-became-free-and-the-sso-setting-is-broken/108471>\
**Category:** Get Help\
**Tags:** invoice-emails, subscription-billing\
**Created:** [June 4, 2023, 11:32am UTC](https://community.auth0.com/t/our-subscription-became-free-and-the-sso-setting-is-broken/108471 "2023-06-04T11:32:13Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![supportal-ops](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/supportal-ops/32/13774_2.png) [@supportal-ops](https://community.auth0.com/u/supportal-ops)\
**Post date:** [June 4, 2023, 11:32am UTC](https://community.auth0.com/t/our-subscription-became-free-and-the-sso-setting-is-broken/108471/1 "2023-06-04T11:32:13Z")

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Our subscription is free (billing issue?) and the SSO setting is no longer works and users are failing to log in to the linked application (Highspot).  
How can I get help from the CS of my company? (INFINIDAT)

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**Author:** ![konrad.sopala](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/konrad.sopala/32/13516_2.png) [@konrad.sopala](https://community.auth0.com/u/konrad.sopala)\
**Post date:** [June 5, 2023, 8:37am UTC](https://community.auth0.com/t/our-subscription-became-free-and-the-sso-setting-is-broken/108471/3 "2023-06-05T08:37:02Z")

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Hey there!

I can help you with that. Please send me a private message here in the forum (click on my avatar and there should be a blue message button) with the following information:

- your tenant name
- your email

Thank you!

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**Author:** ![system](https://global.discourse-cdn.com/auth0/original/3X/b/5/b560f266932fcce5d57f09a6595bd50518cae3f3.jpeg) [@system](https://community.auth0.com/u/system)\
**Post date:** [June 19, 2023, 8:38am UTC](https://community.auth0.com/t/our-subscription-became-free-and-the-sso-setting-is-broken/108471/4 "2023-06-19T08:38:00Z")

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