# Not resending email verification from GUI

**URL:** <https://community.auth0.com/t/not-resending-email-verification-from-gui/117781>\
**Category:** Get Help\
**Tags:** email-verification, user-management\
**Created:** [October 4, 2023, 1:32pm UTC](https://community.auth0.com/t/not-resending-email-verification-from-gui/117781 "2023-10-04T13:32:33Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![jaakko.rytkonen](https://upload.wikimedia.org/wikipedia/commons/thumb/7/7c/User_font_awesome.svg/768px-User_font_awesome.svg.png) [@jaakko.rytkonen](https://community.auth0.com/u/jaakko.rytkonen)\
**Post date:** [October 4, 2023, 1:32pm UTC](https://community.auth0.com/t/not-resending-email-verification-from-gui/117781/1 "2023-10-04T13:32:33Z")

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When initiating send verification mail from User management-\> users → send verification mail  
I get Success Verification Email Request, but no actual mail is sent.  
We use Sendgrid as own email provider, have disabled and re-enabled sendgrid, but no subsequent verification emails are sent or registered on sendgrid after initial user-creation (that one works ok)

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**Author:** ![dan.woda](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/dan.woda/32/18340_2.png) [@dan.woda](https://community.auth0.com/u/dan.woda)\
**Post date:** [October 6, 2023, 2:26pm UTC](https://community.auth0.com/t/not-resending-email-verification-from-gui/117781/3 "2023-10-06T14:26:34Z")

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@jaakko.rytkonen,

Welcome to the Auth0 Community!

A few questions for you:

- Does the “Test Email” work? (Found in the email provider settings)
- Is the user unverified (an email wont be sent if they are already verified)
- Does the email work with the built in Auth0 provider?
- Do you see anything in the email provider logs (it sounds like _No_).

Let me know,  
Dan

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**Author:** ![system](https://global.discourse-cdn.com/auth0/original/3X/b/5/b560f266932fcce5d57f09a6595bd50518cae3f3.jpeg) [@system](https://community.auth0.com/u/system)\
**Post date:** [October 26, 2023, 2:25pm UTC](https://community.auth0.com/t/not-resending-email-verification-from-gui/117781/4 "2023-10-26T14:25:31Z")

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