# No emails are being sent from Auth0

**URL:** <https://community.auth0.com/t/no-emails-are-being-sent-from-auth0/85987>\
**Category:** Get Help\
**Created:** [June 27, 2022, 3:20pm UTC](https://community.auth0.com/t/no-emails-are-being-sent-from-auth0/85987 "2022-06-27T15:20:39Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![fnxdemo](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/fnxdemo/32/38407_2.png) [@fnxdemo](https://community.auth0.com/u/fnxdemo)\
**Post date:** [June 27, 2022, 3:20pm UTC](https://community.auth0.com/t/no-emails-are-being-sent-from-auth0/85987/1 "2022-06-27T15:20:39Z")

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Hi, I tried to customize the email templates, now no emails are being sent from Auth0. Not even the reset password link for Auth0 application itself. Any idea why?

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**Author:** ![rueben.tiow](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/rueben.tiow/32/11646_2.png) [@rueben.tiow](https://community.auth0.com/u/rueben.tiow)\
**Post date:** [June 27, 2022, 5:57pm UTC](https://community.auth0.com/t/no-emails-are-being-sent-from-auth0/85987/3 "2022-06-27T17:57:12Z")

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Hi @fnxdemo,

Welcome to the Auth0 Community!

I understand that you have been encountering issues with emails not being sent to the recipient.

In this situation, may I ask if you have already configured an [External SMTP Email Provider](https://auth0.com/docs/customize/email/smtp-email-providers)?

If not, I recommend starting with configuring an External SMTP Email Provider since the Auth0 Email Provider is meant for testing purposesly only.

Lastly, there is also the option to [monitor your Logs](https://manage.auth0.com/#/logs) to verify if the emails are being sent.

Please let me know how this goes.

Thanks!

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**Author:** ![konrad.sopala](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/konrad.sopala/32/13516_2.png) [@konrad.sopala](https://community.auth0.com/u/konrad.sopala)\
**Post date:** [December 22, 2022, 9:37am UTC](https://community.auth0.com/t/no-emails-are-being-sent-from-auth0/85987/4 "2022-12-22T09:37:27Z")

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