# No company details on the invoice

**URL:** <https://community.auth0.com/t/no-company-details-on-the-invoice/121708>\
**Category:** Get Help\
**Tags:** invoice-emails, subscription-billing\
**Created:** [November 27, 2023, 4:19pm UTC](https://community.auth0.com/t/no-company-details-on-the-invoice/121708 "2023-11-27T16:19:10Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![EngineeringNextbike](https://upload.wikimedia.org/wikipedia/commons/thumb/7/7c/User_font_awesome.svg/768px-User_font_awesome.svg.png) [@EngineeringNextbike](https://community.auth0.com/u/EngineeringNextbike)\
**Post date:** [November 27, 2023, 4:19pm UTC](https://community.auth0.com/t/no-company-details-on-the-invoice/121708/1 "2023-11-27T16:19:10Z")

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Hey,

I purchased a one-year subscription of essential today.  
Despite the added company data (Company from Poland), the automatically generated invoice to email does not contain this data.  
On the other hand, the invoice I download from Settings → Payment & Billing contains this data, but does not contain the invoice number that is on the invoice automatically generated to email (this one does not contain company data).

This is a problem for our accounting department.  
How can we solve it?

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**Author:** ![rueben.tiow](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/rueben.tiow/32/11646_2.png) [@rueben.tiow](https://community.auth0.com/u/rueben.tiow)\
**Post date:** [November 27, 2023, 10:24pm UTC](https://community.auth0.com/t/no-company-details-on-the-invoice/121708/3 "2023-11-27T22:24:35Z")

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Hi @EngineeringNextbike,

I suggest reaching out to our direct support channel at the [Auth0 Support Center](https://support.auth0.com/). They will be able to assist you with this.

Thanks,  
Rueben

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<div class="post-metadata">

**Author:** ![EngineeringNextbike](https://upload.wikimedia.org/wikipedia/commons/thumb/7/7c/User_font_awesome.svg/768px-User_font_awesome.svg.png) [@EngineeringNextbike](https://community.auth0.com/u/EngineeringNextbike)\
**Post date:** [November 28, 2023, 8:14am UTC](https://community.auth0.com/t/no-company-details-on-the-invoice/121708/4 "2023-11-28T08:14:31Z")

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Hi,

thank you for your reply.  
Where exactly can I find this direct support channel?  
I was looking for it before, but I ended up here and thought this was the right place.

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<div class="post-metadata">

**Author:** ![rueben.tiow](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/rueben.tiow/32/11646_2.png) [@rueben.tiow](https://community.auth0.com/u/rueben.tiow)\
**Post date:** [November 29, 2023, 12:29am UTC](https://community.auth0.com/t/no-company-details-on-the-invoice/121708/5 "2023-11-29T00:29:19Z")

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Hi @EngineeringNextbike,

You can find the direct support channel at [https://support.auth0.com/](https://support.auth0.com/).

Thanks,  
Rueben

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<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/auth0/original/3X/b/5/b560f266932fcce5d57f09a6595bd50518cae3f3.jpeg) [@system](https://community.auth0.com/u/system)\
**Post date:** [December 13, 2023, 12:29am UTC](https://community.auth0.com/t/no-company-details-on-the-invoice/121708/6 "2023-12-13T00:29:44Z")

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