I am using the pre-made Rule Require MFA Enrollment to ensure my users have at least one enrollment. I want to reset a user’s MFA and I want the rule to apply to them again. But it does not work.
The user still has one enrollment, even though an API call to
/users/<id>/enrollments returns nothing. The Raw JSON shows the following attribute for.a user whose MFA was resetted:
And I do not know how to remove that attribute.
- Clicking Reset MFA in a user’s profile doesn’t remove it.
DELETE /guardian/enrollments/<id>doesn’t work because the user has no enrollment returned by
DELETE /users/<id>/multifactor/smsdoesn’t work, because only
I need your help to reset this
multifactor attribute on a user.
Thanks in advance!