Hello everyone,
I am using the pre-made Rule Require MFA Enrollment to ensure my users have at least one enrollment. I want to reset a user’s MFA and I want the rule to apply to them again. But it does not work.
The user still has one enrollment, even though an API call to /users/<id>/enrollments
returns nothing. The Raw JSON shows the following attribute for.a user whose MFA was resetted:
{"multifactor": ["sms"]}
And I do not know how to remove that attribute.
- Clicking Reset MFA in a user’s profile doesn’t remove it.
- Calling
DELETE /guardian/enrollments/<id>
doesn’t work because the user has no enrollment returned by/users/<id>/enrollments
. - Calling
DELETE /users/<id>/multifactor/sms
doesn’t work, because onlyduo
andgoogle-authenticator
are supported.
I need your help to reset this multifactor
attribute on a user.
Thanks in advance!