MFA Email Customization - application.name only displays the tenant name

Help
1

I have setup an email provider in our auth0 tenant (sendgrid).
I notice when I try to use the {{application.name}} common variable the tenant name shows up instead of the specific application. The application has a specific name and I am testing the email MFA during the login process (not the TRY button in auth0).

Do MFA Emails have certain variables that are not available?

2

Did you find a solution to this? We’re facing the same problem

3

I opened a ticket and this was the response yesterday.
This is a known bug for us and it has been moved to the top of our backlog.

They cant provide an ETA on when it will be fixed.

4

This still appears to be an issue - any update on this?

5

Hello community,

I recently face this issue as well, could we have some updates and about the fix?

I am thinking of some work arounds, is it possible to get who (which application) is triggering the MFA email template?

6

Yes, it will display the tenant name, if you are not assigning the client_id with the function you are calling.

please check the example below and add the client_id in the function parameter.

  await manageAuth.sendEmailVerification({
      user_id: 'auth0|' + user.auth0_user_id,
      client_id: constants.auth0.vs_clientID,
    });