# Lost login to access auth0 dashboard

**URL:** <https://community.auth0.com/t/lost-login-to-access-auth0-dashboard/189215>\
**Category:** Get Help\
**Tags:** operational-request, tenant-admin-mfa-reset\
**Created:** [July 15, 2025, 2:41pm UTC](https://community.auth0.com/t/lost-login-to-access-auth0-dashboard/189215 "2025-07-15T14:41:17Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![tech-mgurus](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/tech-mgurus/32/60385_2.png) [@tech-mgurus](https://community.auth0.com/u/tech-mgurus)\
**Post date:** [July 15, 2025, 2:41pm UTC](https://community.auth0.com/t/lost-login-to-access-auth0-dashboard/189215/1 "2025-07-15T14:41:17Z")

</div>

Lost login - I set up a few tenants a couple years ago (several thousand users in production) but lost the email/password and can’t access the dashboard.  
Desperately trying to get help but can’t seem to reach anyone. Can someone help?  
Many thanks,  
Christo

---

<div class="post-metadata">

**Author:** ![vlad.murarasu](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/vlad.murarasu/32/72793_2.png) [@vlad.murarasu](https://community.auth0.com/u/vlad.murarasu)\
**Post date:** [July 15, 2025, 2:59pm UTC](https://community.auth0.com/t/lost-login-to-access-auth0-dashboard/189215/3 "2025-07-15T14:59:02Z")

</div>

Hi @tech-mgurus,

To proceed with your request, please send a DM to the [@support](https://community.auth0.com/groups/support) group with the tenant name and the email address associated with the account!

Have a good one,  
Vlad

---

<div class="post-metadata">

**Author:** ![tech-mgurus](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/tech-mgurus/32/60385_2.png) [@tech-mgurus](https://community.auth0.com/u/tech-mgurus)\
**Post date:** [July 16, 2025, 1:33pm UTC](https://community.auth0.com/t/lost-login-to-access-auth0-dashboard/189215/4 "2025-07-16T13:33:10Z")

</div>

Hi Vlad, thanks for your reply. I wrote [@support](https://community.auth0.com/groups/support) and no one has gotten back to me. Let me know if there’s anything else I can do (totally desperate here). Cheers.

---

<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/auth0/original/3X/b/5/b560f266932fcce5d57f09a6595bd50518cae3f3.jpeg) [@system](https://community.auth0.com/u/system)\
**Post date:** [July 30, 2025, 1:33pm UTC](https://community.auth0.com/t/lost-login-to-access-auth0-dashboard/189215/5 "2025-07-30T13:33:29Z")

</div>

This topic was automatically closed 14 days after the last reply. New replies are no longer allowed.
