# Lost access to tenant after GitHub account change

**URL:** <https://community.auth0.com/t/lost-access-to-tenant-after-github-account-change/195913>\
**Category:** Get Help\
**Tags:** free-trial, login-experience\
**Created:** [January 2, 2026, 6:03pm UTC](https://community.auth0.com/t/lost-access-to-tenant-after-github-account-change/195913 "2026-01-02T18:03:26Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![jmpin-nexus](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/jmpin-nexus/32/77959_2.png) [@jmpin-nexus](https://community.auth0.com/u/jmpin-nexus)\
**Post date:** [January 2, 2026, 6:03pm UTC](https://community.auth0.com/t/lost-access-to-tenant-after-github-account-change/195913/1 "2026-01-02T18:03:26Z")

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I lost access to my Auth0 tenant [dev-rsebml5y.us.auth0.com](http://dev-rsebml5y.us.auth0.com) after my original GitHub account (nexusbr) was renamed/converted.  
The tenant still exists and I have access to the email and client secrets used by the applications.  
I need to regain admin access to this tenant.  
Please advise how to proceed.

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**Author:** ![remus.ivan](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/remus.ivan/32/68771_2.png) [@remus.ivan](https://community.auth0.com/u/remus.ivan)\
**Post date:** [January 2, 2026, 6:18pm UTC](https://community.auth0.com/t/lost-access-to-tenant-after-github-account-change/195913/3 "2026-01-02T18:18:51Z")

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Hi @jmpin-nexus,

Welcome to the Auth0 Community!

Please send us a DM to the [@support](https://community.auth0.com/groups/support) group containing the information already mentioned in this thread and also include the email address that was associated with the account and the email address that you would like to link to the tenant.

Thank you!  
Best regards,  
Remus

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**Author:** ![system](https://global.discourse-cdn.com/auth0/original/3X/b/5/b560f266932fcce5d57f09a6595bd50518cae3f3.jpeg) [@system](https://community.auth0.com/u/system)\
**Post date:** [January 16, 2026, 6:19pm UTC](https://community.auth0.com/t/lost-access-to-tenant-after-github-account-change/195913/4 "2026-01-16T18:19:20Z")

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