# Lost access to Google-authenticated accounts **URL:** \ **Category:** Get Help\ **Tags:** automatic-migration, user-management\ **Created:** [December 28, 2022, 6:33pm UTC](https://community.auth0.com/t/lost-access-to-google-authenticated-accounts/97156 "2022-12-28T18:33:27Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![johna](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/johna/32/42196_2.png) [@johna](https://community.auth0.com/u/johna)\ **Post date:** [December 28, 2022, 6:33pm UTC](https://community.auth0.com/t/lost-access-to-google-authenticated-accounts/97156/1 "2022-12-28T18:33:27Z")
I’m the CEO of our company. We conducted a RIF a few months ago and unfortunately several of our engineers are no longer here. They had access to a space that we no longer have access to. We tried resetting their password but everyone’s authenticated through Google and their accounts have been deleted. This is a critical part of our infrastructure that we need to regain access to. ---
**Author:** ![konrad.sopala](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/konrad.sopala/32/13516_2.png) [@konrad.sopala](https://community.auth0.com/u/konrad.sopala)\ **Post date:** [January 5, 2023, 11:55am UTC](https://community.auth0.com/t/lost-access-to-google-authenticated-accounts/97156/2 "2023-01-05T11:55:05Z")
Hey there! In order to handle that you need to contact us through a private message here in the forum tagging our [@support](https://community.auth0.com/groups/support) group providing us with your tenant name and email addresses of those people. Thank you! ---
**Author:** ![konrad.sopala](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/konrad.sopala/32/13516_2.png) [@konrad.sopala](https://community.auth0.com/u/konrad.sopala)\ **Post date:** [January 5, 2023, 11:55am UTC](https://community.auth0.com/t/lost-access-to-google-authenticated-accounts/97156/3 "2023-01-05T11:55:10Z")