Leading zero in SMS MFA

Hello team,

We have enabled SMS MFA for our customers. But some of our customers tend to input a zero at the beginning of their mobile number. This is causing issues in sending message to the user. I can give a work around by removing the leading zero from the hook. But it will store wrong phone number in the user context.

Is there any way we can avoid such situation.

Hey there!

Not sure about this one but let me research it and get back to you soon!

Hey there!

Terribly sorry for the delay in response. I searched through our docs and unfortunately we don’t offer a mechanism to handle that. If you’d like to advocate for it as a feature request I highly encourage you to create a topic in our feedback category here:

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