# Keep getting "there was an error processing the sign in" when signin with auth0-lock

**URL:** <https://community.auth0.com/t/keep-getting-there-was-an-error-processing-the-sign-in-when-signin-with-auth0-lock/7048>\
**Category:** Get Help\
**Tags:** auth0-lock, login\
**Created:** [June 13, 2017, 8:46pm UTC](https://community.auth0.com/t/keep-getting-there-was-an-error-processing-the-sign-in-when-signin-with-auth0-lock/7048 "2017-06-13T20:46:13Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![daniel2](https://upload.wikimedia.org/wikipedia/commons/thumb/7/7c/User_font_awesome.svg/768px-User_font_awesome.svg.png) [@daniel2](https://community.auth0.com/u/daniel2)\
**Post date:** [June 13, 2017, 8:46pm UTC](https://community.auth0.com/t/keep-getting-there-was-an-error-processing-the-sign-in-when-signin-with-auth0-lock/7048/1 "2017-06-13T20:46:13Z")

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I keep getting `there was an error processing the sign in` message when signin using **auth0 lock**.

I have set the callbackURL in my dashboard but the message keep showing.

Is there anything other than callbackURL that I have to set?

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**Author:** ![simonwatt](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/simonwatt/32/12822_2.png) [@simonwatt](https://community.auth0.com/u/simonwatt)\
**Post date:** [June 14, 2017, 3:41am UTC](https://community.auth0.com/t/keep-getting-there-was-an-error-processing-the-sign-in-when-signin-with-auth0-lock/7048/2 "2017-06-14T03:41:39Z")

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If you go to the dashboard and go to ‘Logs’ you might be able to see more details on the error.

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**Author:** ![tleve056](https://upload.wikimedia.org/wikipedia/commons/thumb/7/7c/User_font_awesome.svg/768px-User_font_awesome.svg.png) [@tleve056](https://community.auth0.com/u/tleve056)\
**Post date:** [July 10, 2017, 12:43am UTC](https://community.auth0.com/t/keep-getting-there-was-an-error-processing-the-sign-in-when-signin-with-auth0-lock/7048/3 "2017-07-10T00:43:22Z")

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Same issue I am using Embedded-Login with Android, and nothing shows up in the “Logs” when this happens. I have setup callback urls.

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**Author:** ![easywavesolutions](https://upload.wikimedia.org/wikipedia/commons/thumb/7/7c/User_font_awesome.svg/768px-User_font_awesome.svg.png) [@easywavesolutions](https://community.auth0.com/u/easywavesolutions)\
**Post date:** [September 14, 2017, 8:28pm UTC](https://community.auth0.com/t/keep-getting-there-was-an-error-processing-the-sign-in-when-signin-with-auth0-lock/7048/4 "2017-09-14T20:28:34Z")

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Hello,

I’m having the same issue. I’ve been checking the logs in the dashboard but didn’t find anything that help me to solve this problem

Any suggestions?  
THANKS

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**Author:** ![system](https://global.discourse-cdn.com/auth0/original/3X/b/5/b560f266932fcce5d57f09a6595bd50518cae3f3.jpeg) [@system](https://community.auth0.com/u/system)\
**Post date:** [March 2, 2018, 5:54am UTC](https://community.auth0.com/t/keep-getting-there-was-an-error-processing-the-sign-in-when-signin-with-auth0-lock/7048/5 "2018-03-02T05:54:37Z")

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