# I've been blocked

**URL:** <https://community.auth0.com/t/ive-been-blocked/114928>\
**Category:** Get Help\
**Tags:** login-prompt-new-experience, login-experience\
**Created:** [August 29, 2023, 3:09pm UTC](https://community.auth0.com/t/ive-been-blocked/114928 "2023-08-29T15:09:28Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![game888gas](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/game888gas/32/50355_2.png) [@game888gas](https://community.auth0.com/u/game888gas)\
**Post date:** [August 29, 2023, 3:09pm UTC](https://community.auth0.com/t/ive-been-blocked/114928/1 "2023-08-29T15:09:28Z")

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Hello, I am one of your AI users and have recently discovered that I have been blocked on your platform. I apologise if I have done something to cause this and would like to know the reason for the block.  
I accessed your website and clicked the Log in button, but received an error message stating “Sorry, you have been blocked and are unable to access [auth0.openai.com](http://auth0.openai.com)”.  
I am concerned and would like to know the reason for the block and if it is possible to unblock my account.

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**Author:** ![dan.woda](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/dan.woda/32/18340_2.png) [@dan.woda](https://community.auth0.com/u/dan.woda)\
**Post date:** [August 29, 2023, 3:09pm UTC](https://community.auth0.com/t/ive-been-blocked/114928/2 "2023-08-29T15:09:50Z")

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It appears this is related to a service disruption, please see [https://status.openai.com/](https://status.openai.com/).

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**Author:** ![dan.woda](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/dan.woda/32/18340_2.png) [@dan.woda](https://community.auth0.com/u/dan.woda)\
**Post date:** [August 29, 2023, 3:09pm UTC](https://community.auth0.com/t/ive-been-blocked/114928/3 "2023-08-29T15:09:54Z")

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