# It's impossible to Send Private Message – Account Deletion Request **URL:** \ **Category:** Get Help\ **Tags:** user-profile, user-management\ **Created:** [April 17, 2026, 9:00am UTC](https://community.auth0.com/t/its-impossible-to-send-private-message-account-deletion-request/199063 "2026-04-17T09:00:40Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![v-lizaveta.zahorskay](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/v-lizaveta.zahorskay/32/74769_2.png) [@v-lizaveta.zahorskay](https://community.auth0.com/u/v-lizaveta.zahorskay)\ **Post date:** [April 17, 2026, 9:00am UTC](https://community.auth0.com/t/its-impossible-to-send-private-message-account-deletion-request/199063/1 "2026-04-17T09:00:40Z")
Hi Auth0 Community, I was asked to send message to [@support](https://community.auth0.com/groups/support) for account deletion. But I can’t do it. ---
**Author:** ![remus.ivan](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/remus.ivan/32/68771_2.png) [@remus.ivan](https://community.auth0.com/u/remus.ivan)\ **Post date:** [April 17, 2026, 7:11pm UTC](https://community.auth0.com/t/its-impossible-to-send-private-message-account-deletion-request/199063/3 "2026-04-17T19:11:06Z")
Hi @v-lizaveta.zahorskay, I have sent you a DM that includes the required information needed from our end so we process your request. Best regards, Remus ---
**Author:** ![system](https://global.discourse-cdn.com/auth0/original/3X/b/5/b560f266932fcce5d57f09a6595bd50518cae3f3.jpeg) [@system](https://community.auth0.com/u/system)\ **Post date:** [May 1, 2026, 7:12pm UTC](https://community.auth0.com/t/its-impossible-to-send-private-message-account-deletion-request/199063/4 "2026-05-01T19:12:02Z")
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