# Issue with login with google for only once account

**URL:** <https://community.auth0.com/t/issue-with-login-with-google-for-only-once-account/71296>\
**Category:** Get Help\
**Tags:** google, auth0, login\
**Created:** [October 14, 2021, 6:55am UTC](https://community.auth0.com/t/issue-with-login-with-google-for-only-once-account/71296 "2021-10-14T06:55:01Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![virendra](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/virendra/32/32326_2.png) [@virendra](https://community.auth0.com/u/virendra)\
**Post date:** [October 14, 2021, 6:55am UTC](https://community.auth0.com/t/issue-with-login-with-google-for-only-once-account/71296/1 "2021-10-14T06:55:01Z")

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Hello community member one of my user is having issue with login with google , rest of the user are perfectly authenticated via google using auth0 social login . Do not understand why this problem occurs for particular one user gsuit account

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**Author:** ![konrad.sopala](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/konrad.sopala/32/13516_2.png) [@konrad.sopala](https://community.auth0.com/u/konrad.sopala)\
**Post date:** [October 14, 2021, 9:22am UTC](https://community.auth0.com/t/issue-with-login-with-google-for-only-once-account/71296/2 "2021-10-14T09:22:51Z")

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Hey there!

There are two things we need to do in order to troubleshoot that:

1. Can you send me a private message here in the forum with your tenant name + that person email address so I can perform some checks?
2. Can you ask that person to record a HAR file for us of the flow when they are trying to login so we can so what is happening behind the scenes of their browser? Here’s an instruction on how to do it:

> **[Generate and Analyze HAR Files](https://auth0.com/docs/troubleshoot/troubleshooting-tools/generate-and-analyze-har-files)**
>
> Learn how to troubleshoot with HAR files and steps to generate a HAR file.

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**Author:** ![virendra](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/virendra/32/32326_2.png) [@virendra](https://community.auth0.com/u/virendra)\
**Post date:** [October 20, 2021, 3:32am UTC](https://community.auth0.com/t/issue-with-login-with-google-for-only-once-account/71296/3 "2021-10-20T03:32:45Z")

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i have sent you a message

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**Author:** ![konrad.sopala](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/konrad.sopala/32/13516_2.png) [@konrad.sopala](https://community.auth0.com/u/konrad.sopala)\
**Post date:** [October 20, 2021, 10:19am UTC](https://community.auth0.com/t/issue-with-login-with-google-for-only-once-account/71296/4 "2021-10-20T10:19:50Z")

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Perfect! I’ll look into it shortly!

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**Author:** ![konrad.sopala](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/konrad.sopala/32/13516_2.png) [@konrad.sopala](https://community.auth0.com/u/konrad.sopala)\
**Post date:** [October 28, 2021, 1:01pm UTC](https://community.auth0.com/t/issue-with-login-with-google-for-only-once-account/71296/5 "2021-10-28T13:01:10Z")

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