Is it possible to leave out the step of the MFA recovery code and sent it via email instead


I was wondering if it would be possible to reduce the steps of the MFA registration. The idea is to skip the step of the recovery code and sent it via email instead of the user having to copy paste it somewhere “secure”. Is there some way through the rules that we would be able to achieve this?


Hey there @Devolicious!

My immediate answer will be no. To be honest I don’t know many comapnies who offer such flow without requiring user to save recovery codes somewhere. Let me check our docs in case there is indeed such feature in our stack.

I’ll get back to you as soon as I find something!

Hey @konrad.sopala,

As a developer my reaction is the same :smile: but when the business asks, I at least have to check what is possible.

Thanks for checking!

Unfortunately bad news here. If it’s something very important to you I would encourage you to file in a feature request for that using our product feedback form:

Thanks @konrad.sopala for the feedback. I’ll take this info back to our business leads to discuss it.

Sure let me know if you have any other questions!