# Is Auth0 officially supported in China?

**URL:** <https://community.auth0.com/t/is-auth0-officially-supported-in-china/66777>\
**Category:** Get Help\
**Tags:** china\
**Created:** [July 26, 2021, 3:23am UTC](https://community.auth0.com/t/is-auth0-officially-supported-in-china/66777 "2021-07-26T03:23:44Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![peterchiuglg](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/peterchiuglg/32/30743_2.png) [@peterchiuglg](https://community.auth0.com/u/peterchiuglg)\
**Post date:** [July 26, 2021, 3:23am UTC](https://community.auth0.com/t/is-auth0-officially-supported-in-china/66777/1 "2021-07-26T03:23:44Z")

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Hi,

Is Auth0 officially supported in China? If not, when will it be officially supported?

I’ve searched the Auth0 community and did not find any answers. The closest was [Auth0 accessing from China - #4 by mathiasconradt](https://community.auth0.com/t/auth0-accessing-from-china/10013/4) which seems to indicate potential issues with Chinese regulatory compliance, and [Localization strategies (EU & China) - #4 by konrad.sopala](https://community.auth0.com/t/localization-strategies-eu-china/20345/4) which says there’s no timeline for Auth0’s expansion to China.

Besides, people are reporting problems with Auth0 in China:

> [@Auth0 Services in China and Iran](https://community.auth0.com/t/auth0-services-in-china-and-iran/51461/4):
>
> Hey there! Sorry for the delay in response. I managed to perform some research and discuss it with my colleagues. We haven’t heard of any issue authenticating users from Iran however there are some problems with handling users from China.

> [@Cdn.auth0.com problems in China when it resolves to a specific AWS IP](https://community.auth0.com/t/cdn-auth0-com-problems-in-china-when-it-resolves-to-a-specific-aws-ip/61626):
>
> While attempting to set up an app that uses Auth0, we have uncovered a curious problem that Auth0 may need to report to AWS to resolve. Whenever [cdn.auth0.com](http://cdn.auth0.com) resolves to an AWS 13.x.x.x IP, [https://cdn.auth0.com](https://cdn.auth0.com)… is accessible in China. However, when [cdn.auth0.com](http://cdn.auth0.com) resolves to the AWS 99.84.206.110 IP or another 99.84.206.x IP, then the [cdn.auth0.com](http://cdn.auth0.com) URL referenced does not work with HTTPS and the app login page does not load and does not work…from China (or parts of China). [cdn.auth0.com](http://cdn.auth0.com) is a…

> <https://stackoverflow.com/questions/49233298/auth0-hosting-in-china/53490635#53490635>

As I understand, to operate legally in China, all websites must get an ICP license ([ICP license - Wikipedia](https://en.wikipedia.org/wiki/ICP_license)) which [Auth0.com](http://Auth0.com) does not have today.

 ![image](https://global.discourse-cdn.com/auth0/original/3X/a/c/acaffdf8d0edfb5446d04b78d947fb998b27dda8.jpeg)

Furthermore, according to [Private Cloud on AWS](https://auth0.com/docs/deploy/private-cloud), Auth0 Private Cloud does not yet support China region, does it mean Chinese users information on Auth0 will be stored outside of China?

 ![image](https://global.discourse-cdn.com/auth0/original/3X/a/8/a84cc4b02fb4104fa4bb455b8c528761d77361d7.png)

If that is the case, how can we use Auth0 in a way that is compliant with the upcoming PRC Data Security Law coming into effect on 1 Sep 2021?

> **[The New China Data Security Law and the Impact on Multinational Companies |...](https://www.jdsupra.com/legalnews/the-new-china-data-security-law-and-the-9367216/)**
>
> On June 10, 2021, the National People’s Congress of the People’s Republic of China (PRC) approved the passage of the Data Security Law (DSL), which...

Thanks for your help to clarify in advance!

Best,  
Peter

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**Author:** ![dan.woda](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/dan.woda/32/18340_2.png) [@dan.woda](https://community.auth0.com/u/dan.woda)\
**Post date:** [July 26, 2021, 5:41pm UTC](https://community.auth0.com/t/is-auth0-officially-supported-in-china/66777/3 "2021-07-26T17:41:36Z")

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Hi @peterchiuglg,

Welcome to the Auth0 Community!

> [@peterchiuglg](#):
>
> Is Auth0 officially supported in China? If not, when will it be officially supported?

Auth0 is _not_ currently supported in China, and I have no timeline of when it will be.

> [@peterchiuglg](#):
>
> If that is the case, how can we use Auth0 in a way that is compliant with the upcoming PRC Data Security Law coming into effect on 1 Sep 2021?

Unfortunately, as it is not supported, we can’t give legal advice on how to comply.

I apologize I could not be of more help, and hopefully, this clears things up.

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**Author:** ![system](https://global.discourse-cdn.com/auth0/original/3X/b/5/b560f266932fcce5d57f09a6595bd50518cae3f3.jpeg) [@system](https://community.auth0.com/u/system)\
**Post date:** [August 10, 2021, 5:42pm UTC](https://community.auth0.com/t/is-auth0-officially-supported-in-china/66777/4 "2021-08-10T17:42:06Z")

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