# Invited to new team, yet can't select new tenant

**URL:** <https://community.auth0.com/t/invited-to-new-team-yet-cant-select-new-tenant/136724>\
**Category:** Get Help\
**Tags:** configuration, application\
**Created:** [June 20, 2024, 12:43pm UTC](https://community.auth0.com/t/invited-to-new-team-yet-cant-select-new-tenant/136724 "2024-06-20T12:43:29Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![rao](https://upload.wikimedia.org/wikipedia/commons/thumb/7/7c/User_font_awesome.svg/768px-User_font_awesome.svg.png) [@rao](https://community.auth0.com/u/rao)\
**Post date:** [June 20, 2024, 12:43pm UTC](https://community.auth0.com/t/invited-to-new-team-yet-cant-select-new-tenant/136724/1 "2024-06-20T12:43:29Z")

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Ready to post? 🔍 First, try searching for your answer.  
I created my own account for development, now when are ready to goto production we created a new account/tenant to use for our organization. My supervisor then invited me to the new team and I accepted it, I can login to the new team page etc but in the dashboard I can’t switch my tenant, the selector is just greyed out. What do I do?

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**Author:** ![rueben.tiow](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/rueben.tiow/32/11646_2.png) [@rueben.tiow](https://community.auth0.com/u/rueben.tiow)\
**Post date:** [June 20, 2024, 5:47pm UTC](https://community.auth0.com/t/invited-to-new-team-yet-cant-select-new-tenant/136724/3 "2024-06-20T17:47:50Z")

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Hi @rao,

Welcome to the Auth0 Community!

I understand you are having an issue with the tenant switch selector being greyed out.

Usually, you can solve this issue by clearing the browser caches or trying a different device.

(Reference: [Unable to Switch Tenants](https://community.auth0.com/t/unable-to-switch-tenants/106292))

Let us know if you continue having issues with this.

Thanks,  
Rueben

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**Author:** ![rao](https://upload.wikimedia.org/wikipedia/commons/thumb/7/7c/User_font_awesome.svg/768px-User_font_awesome.svg.png) [@rao](https://community.auth0.com/u/rao)\
**Post date:** [June 20, 2024, 6:18pm UTC](https://community.auth0.com/t/invited-to-new-team-yet-cant-select-new-tenant/136724/4 "2024-06-20T18:18:19Z")

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Hi Rueben

I have tried incognito mode, switching browser, clearing cache etc nothing works.

I still can’t switch my tenant from team-fwlczic to the tenant at team-nyiew54 which i have been invited to and accepted. I can login to team-nyiew54 just fine but under dashboard i cannot change my tenant to it.

What is wrong?

- Rasmus

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**Author:** ![rao](https://upload.wikimedia.org/wikipedia/commons/thumb/7/7c/User_font_awesome.svg/768px-User_font_awesome.svg.png) [@rao](https://community.auth0.com/u/rao)\
**Post date:** [June 24, 2024, 7:16am UTC](https://community.auth0.com/t/invited-to-new-team-yet-cant-select-new-tenant/136724/5 "2024-06-24T07:16:33Z")

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Nvm, it works, we had not given my account any tenant access. That was a bit tricky figuring out.

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**Author:** ![rueben.tiow](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/rueben.tiow/32/11646_2.png) [@rueben.tiow](https://community.auth0.com/u/rueben.tiow)\
**Post date:** [June 28, 2024, 11:44pm UTC](https://community.auth0.com/t/invited-to-new-team-yet-cant-select-new-tenant/136724/6 "2024-06-28T23:44:21Z")

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Hi @rao,

I’m glad you were able to switch tenants successfully now.

Please reach out again if you have any additional questions.

Cheers,  
Rueben

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**Author:** ![system](https://global.discourse-cdn.com/auth0/original/3X/b/5/b560f266932fcce5d57f09a6595bd50518cae3f3.jpeg) [@system](https://community.auth0.com/u/system)\
**Post date:** [July 12, 2024, 11:44pm UTC](https://community.auth0.com/t/invited-to-new-team-yet-cant-select-new-tenant/136724/7 "2024-07-12T23:44:25Z")

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