# Invalid\_request, the connection was disabled

**URL:** <https://community.auth0.com/t/invalid-request-the-connection-was-disabled/76421>\
**Category:** Get Help\
**Tags:** social-connections, login, auth0\
**Created:** [January 14, 2022, 11:24am UTC](https://community.auth0.com/t/invalid-request-the-connection-was-disabled/76421 "2022-01-14T11:24:15Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![giovannilaperna](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/giovannilaperna/32/34414_2.png) [@giovannilaperna](https://community.auth0.com/u/giovannilaperna)\
**Post date:** [January 14, 2022, 11:24am UTC](https://community.auth0.com/t/invalid-request-the-connection-was-disabled/76421/1 "2022-01-14T11:24:15Z")

</div>

Probably a dumb question, but I just open an account at auth0 and I have a Default App with  
Application Type: Regular web application  
I disabled the database and I connected two Social Connections, facebook and vkontakte.  
I provided the required settings and the valid urls on their websites.  
However, when I try the two connections from the dashboard I get:

```auto
{
  "error": "invalid_request",
  "error_description": "the connection was disabled"
}

```

What can be the issue?

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<div class="post-metadata">

**Author:** ![giovannilaperna](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/giovannilaperna/32/34414_2.png) [@giovannilaperna](https://community.auth0.com/u/giovannilaperna)\
**Post date:** [January 14, 2022, 1:08pm UTC](https://community.auth0.com/t/invalid-request-the-connection-was-disabled/76421/2 "2022-01-14T13:08:42Z")

</div>

Same error also if I leave Auth0 dev keys.  
Is the try connection feature working?

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<div class="post-metadata">

**Author:** ![giovannilaperna](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/giovannilaperna/32/34414_2.png) [@giovannilaperna](https://community.auth0.com/u/giovannilaperna)\
**Post date:** [January 14, 2022, 3:23pm UTC](https://community.auth0.com/t/invalid-request-the-connection-was-disabled/76421/3 "2022-01-14T15:23:35Z")

</div>

From my application it works correctly.  
It’s just the ‘try connection’ from the dashboard that doesn’t work.  
I consider the issue resolved as I don’t care of the dashboard.

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<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/auth0/original/3X/b/5/b560f266932fcce5d57f09a6595bd50518cae3f3.jpeg) [@system](https://community.auth0.com/u/system)\
**Post date:** [January 29, 2022, 3:24pm UTC](https://community.auth0.com/t/invalid-request-the-connection-was-disabled/76421/4 "2022-01-29T15:24:04Z")

</div>

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