Increase the number of concurrent user import jobs

FAQs
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Problem statement

We have been seeing an increase in the 429 errors described here: Management API Endpoint Rate Limits. Can we increase the number of jobs we process concurrently?

Solution

As of the current design, the number of concurrent import jobs cannot be increased for public cloud customers. The max number of concurrent import jobs is 2. If you are a private cloud customer, please reach out to the Support team.

Also, you can process files up to 500KB in size. By monitoring the job status you can make another request once one of the two concurrent jobs is completed.

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