# In signup-id screen, social buttons for social connections are not displayed after clicking "Go back" in email-identifier challenge screen

**URL:** <https://community.auth0.com/t/in-signup-id-screen-social-buttons-for-social-connections-are-not-displayed-after-clicking-go-back-in-email-identifier-challenge-screen/199214>\
**Category:** Get Help\
**Tags:** signup-prompt-new-experience, login-experience\
**Created:** [April 22, 2026, 3:42pm UTC](https://community.auth0.com/t/in-signup-id-screen-social-buttons-for-social-connections-are-not-displayed-after-clicking-go-back-in-email-identifier-challenge-screen/199214 "2026-04-22T15:42:28Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![troni](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/troni/32/73644_2.png) [@troni](https://community.auth0.com/u/troni)\
**Post date:** [April 22, 2026, 3:42pm UTC](https://community.auth0.com/t/in-signup-id-screen-social-buttons-for-social-connections-are-not-displayed-after-clicking-go-back-in-email-identifier-challenge-screen/199214/1 "2026-04-22T15:42:28Z")

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I would like to ask question regarding the Auth0 signup-id screen social connections button.

When the signup-id screen is displayed initially, the signup buttons for social connections are shown. However, after proceeding to the next screen (in our setup the next screen is email-identifier challenge) but when click “Go back” from that screen, the buttons for social connections are no longer displayed in the signup-id screen. We have to exit the browser to recover.

I would like to confirm whether this is a bug or a configuration issue.

Please advise.

Thank you.

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**Author:** ![remus.ivan](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/remus.ivan/32/68771_2.png) [@remus.ivan](https://community.auth0.com/u/remus.ivan)\
**Post date:** [April 23, 2026, 8:10pm UTC](https://community.auth0.com/t/in-signup-id-screen-social-buttons-for-social-connections-are-not-displayed-after-clicking-go-back-in-email-identifier-challenge-screen/199214/3 "2026-04-23T20:10:09Z")

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Hi @troni,

Welcome to the Auth0 Community!

I understand that you are trying to find out why the social login buttons disappear when you go back from the signup screen.

This behavior is currently a known issue that our Engineering Team is aware of. We are sorry for the inconvenience this might cause, but there is an item in our backlog and a fix will be releases as soon as possible.

Thank you for your understanding!  
Best regards,  
Remus

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**Author:** ![troni](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/troni/32/73644_2.png) [@troni](https://community.auth0.com/u/troni)\
**Post date:** [April 26, 2026, 1:20am UTC](https://community.auth0.com/t/in-signup-id-screen-social-buttons-for-social-connections-are-not-displayed-after-clicking-go-back-in-email-identifier-challenge-screen/199214/5 "2026-04-26T01:20:35Z")

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@remus.ivan Thank you for this confirmation.

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**Author:** ![system](https://global.discourse-cdn.com/auth0/original/3X/b/5/b560f266932fcce5d57f09a6595bd50518cae3f3.jpeg) [@system](https://community.auth0.com/u/system)\
**Post date:** [May 11, 2026, 3:31pm UTC](https://community.auth0.com/t/in-signup-id-screen-social-buttons-for-social-connections-are-not-displayed-after-clicking-go-back-in-email-identifier-challenge-screen/199214/6 "2026-05-11T15:31:09Z")

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