# Import/Export extension is not working in CSV format

**URL:** <https://community.auth0.com/t/import-export-extension-is-not-working-in-csv-format/8671>\
**Category:** Get Help\
**Tags:** export-user-list, extension\
**Created:** [November 5, 2017, 10:30pm UTC](https://community.auth0.com/t/import-export-extension-is-not-working-in-csv-format/8671 "2017-11-05T22:30:38Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![ico](https://upload.wikimedia.org/wikipedia/commons/thumb/7/7c/User_font_awesome.svg/768px-User_font_awesome.svg.png) [@ico](https://community.auth0.com/u/ico)\
**Post date:** [November 5, 2017, 10:30pm UTC](https://community.auth0.com/t/import-export-extension-is-not-working-in-csv-format/8671/1 "2017-11-05T22:30:38Z")

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When I attempt to run the import/export extension to export users in CSV format I receive a file in JSON format.

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**Author:** ![jmangelo](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/jmangelo/32/7923_2.png) [@jmangelo](https://community.auth0.com/u/jmangelo)\
**Post date:** [November 6, 2017, 10:48pm UTC](https://community.auth0.com/t/import-export-extension-is-not-working-in-csv-format/8671/2 "2017-11-06T22:48:22Z")

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I reproduced the issue and informed the responsible team; it is an UI issue so the actually export to CSV should be working at the endpoint level so in case you strictly require a CSV file you may want to have a look at calling the endpoint: [Auth0 Management API v2](https://auth0.com/docs/api/management/v2#!/Jobs/post_users_exports)

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**Author:** ![system](https://global.discourse-cdn.com/auth0/original/3X/b/5/b560f266932fcce5d57f09a6595bd50518cae3f3.jpeg) [@system](https://community.auth0.com/u/system)\
**Post date:** [March 2, 2018, 5:57am UTC](https://community.auth0.com/t/import-export-extension-is-not-working-in-csv-format/8671/3 "2018-03-02T05:57:17Z")

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