# Impersonation not enabled on one account

**URL:** <https://community.auth0.com/t/impersonation-not-enabled-on-one-account/7599>\
**Category:** Get Help\
**Tags:** impersonation, account-settings\
**Created:** [July 20, 2017, 9:42pm UTC](https://community.auth0.com/t/impersonation-not-enabled-on-one-account/7599 "2017-07-20T21:42:12Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![rodrigo2](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/rodrigo2/32/4237_2.png) [@rodrigo2](https://community.auth0.com/u/rodrigo2)\
**Post date:** [July 20, 2017, 9:42pm UTC](https://community.auth0.com/t/impersonation-not-enabled-on-one-account/7599/1 "2017-07-20T21:42:12Z")

</div>

Hello,

I have multiple Europe Accounts connected to my email on Auth0, and I can fully manage them all. Weirdly, two of them have impersonation enabled while the other does not, without me being able to find any option to turn it on.

How can I enable impersonation on an account?

---

<div class="post-metadata">

**Author:** ![prashantT](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/prashantt/32/6002_2.png) [@prashantT](https://community.auth0.com/u/prashantT)\
**Post date:** [July 21, 2017, 5:34am UTC](https://community.auth0.com/t/impersonation-not-enabled-on-one-account/7599/2 "2017-07-21T05:34:20Z")

</div>

This is a duplicate post - please see the answer provided in the original post: [Enabling impersonation on free tier - Auth0 Community](http://community.auth0.com/questions/5118/enabling-impersonation-on-free-tier)

---

<div class="post-metadata">

**Author:** ![rodrigo2](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/rodrigo2/32/4237_2.png) [@rodrigo2](https://community.auth0.com/u/rodrigo2)\
**Post date:** [July 24, 2017, 3:41pm UTC](https://community.auth0.com/t/impersonation-not-enabled-on-one-account/7599/3 "2017-07-24T15:41:18Z")

</div>

I’ve noticed that question, but since I’m not on the free tier I assumed I had another issue. I’ll post there aswell.

---

<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/auth0/original/3X/b/5/b560f266932fcce5d57f09a6595bd50518cae3f3.jpeg) [@system](https://community.auth0.com/u/system)\
**Post date:** [March 2, 2018, 5:55am UTC](https://community.auth0.com/t/impersonation-not-enabled-on-one-account/7599/4 "2018-03-02T05:55:31Z")

</div>


