# I want you to remove the account restrictions **URL:** \ **Category:** Get Help\ **Tags:** login\ **Created:** [December 1, 2021, 12:35pm UTC](https://community.auth0.com/t/i-want-you-to-remove-the-account-restrictions/74045 "2021-12-01T12:35:56Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![cintaclub11](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/cintaclub11/32/33374_2.png) [@cintaclub11](https://community.auth0.com/u/cintaclub11)\ **Post date:** [December 1, 2021, 12:35pm UTC](https://community.auth0.com/t/i-want-you-to-remove-the-account-restrictions/74045/1 "2021-12-01T12:35:56Z")
I made a mistake entering my password and my account is now “Disabled”. I want you to remove this. My password reset email was not sent to my registered email address. ---
**Author:** ![rueben.tiow](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/rueben.tiow/32/11646_2.png) [@rueben.tiow](https://community.auth0.com/u/rueben.tiow)\ **Post date:** [December 1, 2021, 9:58pm UTC](https://community.auth0.com/t/i-want-you-to-remove-the-account-restrictions/74045/3 "2021-12-01T21:58:47Z")
Hi @cintaclub11, Welcome to the Auth0 Community! I understand that you have disabled your account from logging in to your application by mistake. First, could you please clarify if your account was _blocked_ after multiple failed login attempts? If so, have you tried looking for an email to _unblock_ yourself? Looking forward to your response. Thank you. ---
**Author:** ![system](https://global.discourse-cdn.com/auth0/original/3X/b/5/b560f266932fcce5d57f09a6595bd50518cae3f3.jpeg) [@system](https://community.auth0.com/u/system)\ **Post date:** [December 16, 2021, 9:59pm UTC](https://community.auth0.com/t/i-want-you-to-remove-the-account-restrictions/74045/4 "2021-12-16T21:59:42Z")
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