# I m being repeated charged for Auth0 account. My domain is getfeluda.com. I not sure how to cancel this. I want to downgrade my account to free trial

**URL:** <https://community.auth0.com/t/i-m-being-repeated-charged-for-auth0-account-my-domain-is-getfeluda-com-i-not-sure-how-to-cancel-this-i-want-to-downgrade-my-account-to-free-trial/197219>\
**Category:** Get Help\
**Tags:** free-trial, subscription-billing\
**Created:** [February 12, 2026, 6:39am UTC](https://community.auth0.com/t/i-m-being-repeated-charged-for-auth0-account-my-domain-is-getfeluda-com-i-not-sure-how-to-cancel-this-i-want-to-downgrade-my-account-to-free-trial/197219 "2026-02-12T06:39:34Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![sam16](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/sam16/32/71203_2.png) [@sam16](https://community.auth0.com/u/sam16)\
**Post date:** [February 12, 2026, 6:39am UTC](https://community.auth0.com/t/i-m-being-repeated-charged-for-auth0-account-my-domain-is-getfeluda-com-i-not-sure-how-to-cancel-this-i-want-to-downgrade-my-account-to-free-trial/197219/1 "2026-02-12T06:39:34Z")

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I m being repeated charged for Auth0 account. My domain is [getfeluda.com](http://getfeluda.com). I not sure how to cancel this. I want to downgrade my account to free trial. I created production tenant on my account long back. I wanted to downgrade

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**Author:** ![JFoxUK](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/jfoxuk/32/78058_2.png) [@JFoxUK](https://community.auth0.com/u/JFoxUK)\
**Post date:** [February 12, 2026, 9:40am UTC](https://community.auth0.com/t/i-m-being-repeated-charged-for-auth0-account-my-domain-is-getfeluda-com-i-not-sure-how-to-cancel-this-i-want-to-downgrade-my-account-to-free-trial/197219/2 "2026-02-12T09:40:09Z")

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You should be able to manage it via settings \> subscriptions or by emailing [sales@auth0.com](mailto:sales@auth0.com)

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**Author:** ![gerald.czifra](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/gerald.czifra/32/75301_2.png) [@gerald.czifra](https://community.auth0.com/u/gerald.czifra)\
**Post date:** [February 13, 2026, 8:01pm UTC](https://community.auth0.com/t/i-m-being-repeated-charged-for-auth0-account-my-domain-is-getfeluda-com-i-not-sure-how-to-cancel-this-i-want-to-downgrade-my-account-to-free-trial/197219/4 "2026-02-13T20:01:31Z")

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Hi @sam16

Welcome to the Auth0 Community!

We’re sorry to hear that you are experiencing this, please allow me to share the following documentations that should assist you with downgrading your subscription:

- [Downgrade or Cancel Auth0 Subscriptions](https://auth0.com/docs/troubleshoot/customer-support/manage-subscriptions/downgrade-or-cancel-subscriptions);
- [Manage Subscriptions](https://auth0.com/docs/troubleshoot/customer-support/manage-subscriptions)

Hope this helped, please do not hesitate to reach out to us for any other issues or requests.

Have a great one!  
Gerald

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**Author:** ![system](https://global.discourse-cdn.com/auth0/original/3X/b/5/b560f266932fcce5d57f09a6595bd50518cae3f3.jpeg) [@system](https://community.auth0.com/u/system)\
**Post date:** [February 27, 2026, 8:02pm UTC](https://community.auth0.com/t/i-m-being-repeated-charged-for-auth0-account-my-domain-is-getfeluda-com-i-not-sure-how-to-cancel-this-i-want-to-downgrade-my-account-to-free-trial/197219/5 "2026-02-27T20:02:02Z")

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