# I am only getting partial user profile like sub, email, email\_verified, nickname, name, picture, updated\_at

**URL:** <https://community.auth0.com/t/i-am-only-getting-partial-user-profile-like-sub-email-email-verified-nickname-name-picture-updated-at/8634>\
**Category:** Get Help\
**Tags:** user-prof, tier1, profile\
**Created:** [October 31, 2017, 12:41pm UTC](https://community.auth0.com/t/i-am-only-getting-partial-user-profile-like-sub-email-email-verified-nickname-name-picture-updated-at/8634 "2017-10-31T12:41:28Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![soven534](https://upload.wikimedia.org/wikipedia/commons/thumb/7/7c/User_font_awesome.svg/768px-User_font_awesome.svg.png) [@soven534](https://community.auth0.com/u/soven534)\
**Post date:** [October 31, 2017, 12:41pm UTC](https://community.auth0.com/t/i-am-only-getting-partial-user-profile-like-sub-email-email-verified-nickname-name-picture-updated-at/8634/1 "2017-10-31T12:41:28Z")

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I am especially looking for created\_at field but its not coming as part of profile. What am I missing?

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**Author:** ![swapna.dixit](https://upload.wikimedia.org/wikipedia/commons/thumb/7/7c/User_font_awesome.svg/768px-User_font_awesome.svg.png) [@swapna.dixit](https://community.auth0.com/u/swapna.dixit)\
**Post date:** [October 31, 2017, 6:50pm UTC](https://community.auth0.com/t/i-am-only-getting-partial-user-profile-like-sub-email-email-verified-nickname-name-picture-updated-at/8634/2 "2017-10-31T18:50:15Z")

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If you are following the OIDC Conformant Authentication, when adding custom claims, they must conform to a namespaced format. You can read these following links for more information:

> **[ID Tokens](https://auth0.com/docs/secure/tokens/id-tokens)**
>
> Describes how ID Tokens are used in token-based authentication to cache user profile information and provide it to a client application.

> **[OpenID Connect Scopes](https://auth0.com/docs/get-started/apis/scopes/openid-connect-scopes)**
>
> Understand scopes and claims used with the OpenID Connect (OIDC) protocol.

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**Author:** ![system](https://global.discourse-cdn.com/auth0/original/3X/b/5/b560f266932fcce5d57f09a6595bd50518cae3f3.jpeg) [@system](https://community.auth0.com/u/system)\
**Post date:** [March 2, 2018, 5:57am UTC](https://community.auth0.com/t/i-am-only-getting-partial-user-profile-like-sub-email-email-verified-nickname-name-picture-updated-at/8634/3 "2018-03-02T05:57:13Z")

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