# How to get user claims (openid, profile) when OAuth client (ChatGPT Connector) doesn't request them?

**URL:** <https://community.auth0.com/t/how-to-get-user-claims-openid-profile-when-oauth-client-chatgpt-connector-doesnt-request-them/193788>\
**Category:** Get Help\
**Tags:** user-profile, user-management\
**Created:** [October 29, 2025, 8:03am UTC](https://community.auth0.com/t/how-to-get-user-claims-openid-profile-when-oauth-client-chatgpt-connector-doesnt-request-them/193788 "2025-10-29T08:03:35Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![anush](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/anush/32/71807_2.png) [@anush](https://community.auth0.com/u/anush)\
**Post date:** [October 29, 2025, 8:03am UTC](https://community.auth0.com/t/how-to-get-user-claims-openid-profile-when-oauth-client-chatgpt-connector-doesnt-request-them/193788/1 "2025-10-29T08:03:35Z")

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We’ve implemented Auth0 based OAuth implementation for our ChatGPT connector (MCP based connector), but we’re unable to identify our users.

The issue is that ChatGPT’s OAuth flow isn’t requesting the `openid` or `profile` scopes during authentication, even though our Auth0 `.well-known` endpoint advertises them.

This results in our API receiving a valid access token from Auth0, but it’s “claims-less” — it has no `sub`, `email`, or other user data.

This seems to be a known problem with ChatGPT connectors. There are already similar questions in auth0 as well as in openai community forums ( I am not able to link them here).

Is there any workaround or configuration _in Auth0_ (perhaps using Actions) to force user claims into the access token, even when the client doesn’t request the standard OIDC scopes?

Thanks for any help!

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**Author:** ![ann](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/ann/32/70826_2.png) [@ann](https://community.auth0.com/u/ann)\
**Post date:** [October 29, 2025, 8:07am UTC](https://community.auth0.com/t/how-to-get-user-claims-openid-profile-when-oauth-client-chatgpt-connector-doesnt-request-them/193788/2 "2025-10-29T08:07:44Z")

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Facing similar problem when trying to authenticate users with custom GPT connector.