# How to disable signup **URL:** \ **Category:** Get Help\ **Tags:** signup\ **Created:** [September 16, 2017, 6:32pm UTC](https://community.auth0.com/t/how-to-disable-signup/8212 "2017-09-16T18:32:43Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![hans-juergen.labrado](https://upload.wikimedia.org/wikipedia/commons/thumb/7/7c/User_font_awesome.svg/768px-User_font_awesome.svg.png) [@hans-juergen.labrado](https://community.auth0.com/u/hans-juergen.labrado)\ **Post date:** [September 16, 2017, 6:32pm UTC](https://community.auth0.com/t/how-to-disable-signup/8212/1 "2017-09-16T18:32:43Z")
Hello, How can I disable the sign-up feature?? The button in the dashboard doesnt work, it shows always “forbidden”, I appreciate any help? Thx, Hans ---
**Author:** ![frankie0628](https://upload.wikimedia.org/wikipedia/commons/thumb/7/7c/User_font_awesome.svg/768px-User_font_awesome.svg.png) [@frankie0628](https://community.auth0.com/u/frankie0628)\ **Post date:** [October 1, 2017, 8:43am UTC](https://community.auth0.com/t/how-to-disable-signup/8212/2 "2017-10-01T08:43:21Z")
I have the same issue. Even when I try to create a new connection database, it shows forbidden. Any help? ---
**Author:** ![frankie0628](https://upload.wikimedia.org/wikipedia/commons/thumb/7/7c/User_font_awesome.svg/768px-User_font_awesome.svg.png) [@frankie0628](https://community.auth0.com/u/frankie0628)\ **Post date:** [October 1, 2017, 9:27am UTC](https://community.auth0.com/t/how-to-disable-signup/8212/3 "2017-10-01T09:27:57Z")
I think you probably have using the same account to login but in different methods. ---
**Author:** ![system](https://global.discourse-cdn.com/auth0/original/3X/b/5/b560f266932fcce5d57f09a6595bd50518cae3f3.jpeg) [@system](https://community.auth0.com/u/system)\ **Post date:** [March 2, 2018, 5:56am UTC](https://community.auth0.com/t/how-to-disable-signup/8212/4 "2018-03-02T05:56:32Z")