I’m writing a script to gather how many users per connection used Auth0 in the past month. I’ve used the following API request to export all users https://AUTH0DOMAIN/api/v2/jobs/users-exports. Once I got the .CSV file, I filtered all rows based on the last login where it’s greater or equal to a date (ex: “2022-10-1”).
The total number of users whose last login was in October is 2933, I’ve double-checked this number with an excel filter.
But the Quota utilization is 2913 right now. Can you tell me why I get this difference? or guide me on what should I do?
The observed difference you may encounter happens because the quota utilization updates daily (every 24 hours) meaning that the results may not be the most up-to-date information.
The Quota Utilization for Monthly Active Users (MAU) is calculated by checking if they have logged in at least once during a specific month.
These Monthly Active Users are broken down into:
Active Users: Count of active users by month and user type (Social, Password, Passwordless, Enterprise) along with a Total Active count.
Active Users by Tenant: Count of active users by month, tenant, and user type (Social, Password, Passwordless, Enterprise) along with a Total Active count.
Total Users by Tenant