# Help - lost access to tenant

**URL:** <https://community.auth0.com/t/help-lost-access-to-tenant/189048>\
**Category:** Get Help\
**Tags:** account-linking, user-management\
**Created:** [July 10, 2025, 11:54pm UTC](https://community.auth0.com/t/help-lost-access-to-tenant/189048 "2025-07-10T23:54:42Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![lee4](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/lee4/32/71521_2.png) [@lee4](https://community.auth0.com/u/lee4)\
**Post date:** [July 10, 2025, 11:54pm UTC](https://community.auth0.com/t/help-lost-access-to-tenant/189048/1 "2025-07-10T23:54:42Z")

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I had two tenants available on my account, one has now disappeared - but it’s still functional as I can log in using the apps I made on it. Please assist ASAP!

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**Author:** ![teodor.andrei](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/teodor.andrei/32/75320_2.png) [@teodor.andrei](https://community.auth0.com/u/teodor.andrei)\
**Post date:** [July 11, 2025, 8:25am UTC](https://community.auth0.com/t/help-lost-access-to-tenant/189048/3 "2025-07-11T08:25:08Z")

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Hi @lee4, and welcome to the Auth0 Community!

Can you please send a DM to [@support](https://community.auth0.com/groups/support) with the email address and tenant name? We should be able to open a support ticket for you to get this sorted.

Thanks!  
Teodor.

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**Author:** ![system](https://global.discourse-cdn.com/auth0/original/3X/b/5/b560f266932fcce5d57f09a6595bd50518cae3f3.jpeg) [@system](https://community.auth0.com/u/system)\
**Post date:** [July 25, 2025, 8:25am UTC](https://community.auth0.com/t/help-lost-access-to-tenant/189048/4 "2025-07-25T08:25:52Z")

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