# Help displaying message on Universal Login after Post Login access deny check

**URL:** <https://community.auth0.com/t/help-displaying-message-on-universal-login-after-post-login-access-deny-check/193143>\
**Category:** Get Help\
**Tags:** login-experience, new-universal-login-experience\
**Created:** [October 13, 2025, 9:47pm UTC](https://community.auth0.com/t/help-displaying-message-on-universal-login-after-post-login-access-deny-check/193143 "2025-10-13T21:47:32Z")\
**Posts on this page:** 1\
**Showing post:** 4

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**Author:** ![gerald.czifra](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/gerald.czifra/32/75301_2.png) [@gerald.czifra](https://community.auth0.com/u/gerald.czifra)\
**Post date:** [October 16, 2025, 3:29pm UTC](https://community.auth0.com/t/help-displaying-message-on-universal-login-after-post-login-access-deny-check/193143/4 "2025-10-16T15:29:36Z")

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Hi @jhicks

After doing some testing on this matter, I can confirm that your desired flow can be achieved with api.access.deny(‘message’) to first deny access to the user and then direct them to a [Custom Error Page](https://auth0.com/docs/customize/login-pages/custom-error-pages), allow me to outline why:

- [api.access.deny()](https://auth0.com/docs/customize/actions/explore-triggers/signup-and-login-triggers/login-trigger/post-login-api-object#:~:text=api.access.deny(reason)) will terminate the authentication flow, therefore anything added after it will not get triggered;
- once the authorization error occurs and if you do not have a valid callback URL, your application will [display the default generic Auth0 error page](https://auth0.com/docs/authenticate/login/auth0-universal-login/error-pages#:~:text=application%20will%20display-,the%20default%20generic%20Auth0%20error%20page.%20Alternatively%2C%20you%20can%20customize%20the,.,-To%20find%20the), or a custom error page if you set it up, that can also contain a redirect button;
- using [api.redirect.sendUserTo](https://auth0.com/docs/customize/actions/explore-triggers/signup-and-login-triggers/login-trigger/redirect-with-actions#:~:text=Call%20the%20api.redirect.sendUserTo()%20function%20as%20follows%3A) is a great idea, but it cannot be accessed due to the above after calling api.access.deny().

One way to complete these actions in sequence ( first denying the user’s access with an error message, then redirecting them) can be done by setting up a Custom Error Page where you will redirect the users to after denying them access, that is setup to display an error message and have a button to redirect the user once pressed.

I recommend taking a look at the following topics and documentations, as some approaches mentioned can assist with creating a flow that suits your needs:

- [Redirect user back to login page with error message displayed - #3 by richard.hart](https://community.auth0.com/t/redirect-user-back-to-login-page-with-error-message-displayed/112637/3)
- [Deny PLUS redirect in Action Triggers - #2 by sumansaurav](https://community.auth0.com/t/deny-plus-redirect-in-action-triggers/170287/2)
- [Cannot Get Back to Login Screen After an Action Denies Access](https://support.auth0.com/center/s/article/Cannot-get-back-to-login-screen-after-getting-denied-by-post-login-action)

Hope this helped!  
Gerald

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