Frequent logout

Though the ‘session cookie inactive timeout’ is set to 3 days I am facing frequent(after 1 day of inactiveness) session expiry and forced to login again. Do I need to set any other parameters to make it to 3days or this option ‘session cookie inactive timeout’ would be honored only in paid accounts?

Hey there!

Hmm that’s weird. Can you let me know what process you follow?

Hey there!

Have you had a chance to check my previous message?

We are also facing this issue, in our case, tokens are set to expire after 5mins and get refreshed. However, the refresh only works once in a while. Like it has a mind of its own . . If it doesn’t work, the user gets logged out, if it works, hurray! So perplexing and worrisome.

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